FIX: You may receive the "Script out of range" error message when you add a Multiple Select property to a catalog product definition in Microsoft Commerce Server 2002 (841774)

SYMPTOMS

When you try to add a Multiple Select property to a catalog product definition in Microsoft Commerce Server 2002, you may receive the following error message:

An error has occurred in the script on this page
Line: 260 char: 2
Error: Script out of range: 'UBound'
Code: 0
URL: http://mesocommerce:8081/retail2002bizdesk/catalogs/designer/
     dlg_EnumPropertyDefinition.asp?mode=RELATIONSHIPS
Do you want to continue running scripts on this page?

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time      Size  File name
   ---------------------------------------
   07-May-2004  22:30   26,342  Common.asp

MORE INFORMATION

The problem exists in the Retailbizdesk/Catalogs/Designer/Common.asp file. The Common.asp file has the following function.

sub AddArray (ByRef aArray, sString)
dim iNewUBound
iNewUBound = UBound(aArray) + 1
redim preserve aArray(iNewUBound)
aArray(iNewUBound) = sString
end sub

Examine the following code example.

iNewUBound = UBound(aArray) + 1

The previous code example generates an error because the array is blank. Therefore, the UBOUND array reference is not successful. Replace the previous code example with the following.

sub AddArray (ByRef aArray, sString)
dim iNewUBound
on error resume next
iNewUBound = UBound(aArray) + 1
on error goto 0
redim preserve aArray(iNewUBound)
aArray(iNewUBound) = sString
end sub