The System Monitor uses 100 percent of CPU after two days on a Windows XP-based computer (841694)


The information in this article applies to:

  • Microsoft Windows XP Home Edition SP1
  • Microsoft Windows XP Professional SP1
  • Microsoft Windows XP 64-Bit Edition Version 2002 SP1
  • Microsoft Windows XP 64-Bit Edition Version 2003

SYMPTOMS

When you run the System Monitor (Smlogsvc.exe) through a batch file (.bat) or a command file (.cmd) to create a daily log file, after two days, CPU use may reach 100 percent. Additionally, multiple log files are generated for each day instead of a single log file for each day. This problem occurs on a Microsoft Windows XP-based computer.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, 32-bit editions
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   14-Jul-2004  22:28  5.1.2600.1576      82,944  Smlogsvc.exe
Windows XP, 64-bit editions
   Date         Time   Version            Size    File name      Platform
   ----------------------------------------------------------------------
   14-Jul-2004  22:28  5.1.2600.1576     220,160  Smlogsvc.exe   IA-64
   14-Jul-2004  22:28  5.1.2600.1576      82,944  Wsmlogsvc.exe  x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbWinXPsp2fix kbWinXPpreSP2fix kbfix kbbug KB841694 kbAudITPRO kbAudEndUser
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