RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Windows 2000 Service Pack 3
Restart requirement
You must restart your computer after you apply this hotfix
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
10-Mar-2004 18:37 5.0.2195.6897 1,720,368 Win32k.sys
23-Mar-2004 18:17 5.0.2195.6897 742,160 Kernel32.dll
20-Sep-2003 16:45 5.0.2195.6824 236,304 Cmd.exe
23-Mar-2004 18:17 5.0.2195.6898 242,448 Gdi32.dll
23-Mar-2004 18:17 5.0.2195.6824 42,256 Basesrv.dll
05-Apr-2004 09:26 5.4.15.0 6,656 Spmsg.dll
05-Feb-2004 12:18 5.0.2195.6896 5,869,056 Sp3res.dll
15-Nov-2001 15:27 5,149 Empty.cat
23-Mar-2004 18:17 5.0.2195.6892 90,264 Rdpwd.sys
05-Aug-2003 14:14 5.0.2195.6794 385,808 Userenv.dll
10-Mar-2004 18:37 5.0.2195.6898 181,520 Winlogon.exe
25-Sep-2003 10:08 5.0.2195.6826 243,984 Winsrv.dll
30-Apr-2004 11:56 5.0.2195.6920 380,176 User32.dll
23-Mar-2004 18:17 5.0.2195.6895 335,120 Msgina.dll
05-Apr-2004 09:27 5.4.15.0 158,208 Spuninst.exe
23-Mar-2004 18:17 5.0.2195.6824 54,544 Mpr.dll
REFERENCES
For additional information about DDE monitoring applications, visit the following Microsoft Web site:
For additional information about the DdeCreateStringHandle function, visit the following Microsoft Web site:
For additional information about the new file naming schema for Microsoft Windows software update packages, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates