You may receive an access violation error when you print certain HTML-based attachments in Internet Explorer 6 with Service Pack 1 (841537)

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, install the Internet Explorer update rollup that is described in the following Microsoft Knowledge Base article:

After you install the update rollup, follow these steps to enable the hotfix:

1. Locate and then click the following registry subkey:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_TABLE_LAYOUT_CACHE_FIX_KB841537

   Note If the FeatureControl and FEATURE_TABLE_LAYOUT_CACHE_FIX_KB841537 registry keys do not exist, create these keys.
   
   To create the FeatureControl key, follow these steps:
   1. Locate and then click the following registry subkey:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main

   2. Right-click Main, click New, and then click Key.
   3. Type FeatureControl for the name of the new key, and then press ENTER.
   To create the FEATURE_TABLE_LAYOUT_CACHE_FIX_KB841537 key, follow these steps:
   1. Locate and then click the following registry subkey:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl

   2. Right-click FeatureControl, click New, and then click Key.
   3. Type FEATURE_TABLE_LAYOUT_CACHE_FIX_KB841537 for the name of the new key, and then press ENTER.
2. In the left pane, right-click Iexplore.exe, and then click Modify.
   
   Note If the Iexplore.exe entry does not exist, follow these steps to create the entry:
   1. Right-click the following registry subkey:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_TABLE_LAYOUT_CACHE_FIX_KB841537

   2. Click New, click DWORD Value, type Iexplore.exe for the name of the new registry entry, and then press ENTER.
3. In the Edit DWORD Value dialog box, click to select the Hexadecimal option.
4. In the Value data box, type 00000001, and then click OK.
5. Quit Registry Editor.