Word 2004 for Mac documents that have markup balloons do not print correctly (841489)


The information in this article applies to:

  • Microsoft Word 2004 for Mac

SYMPTOMS

Microsoft Word 2004 for Mac documents that have the following properties may not print as expected:
  • The document contains markup balloons that show revision marks, such as comments and tracked changes.
  • The document has multiple page orientations, that is, the pages alternate between portrait page orientation and landscape page orientation.
When you try to print a Word 2004 for Mac document with the Print What list set to Document showing markup, the document prints in the page orientation that first occurs in the document. For example, if the first section in the document is in landscape orientation, the whole document prints in landscape orientation, ignoring any sections in the document that are set to print in portrait orientation.

WORKAROUND

To work around this problem, you can turn off markup balloons and print all tracked changes. To do this, follow these steps:
  1. On the Word menu, click Preferences.
  2. Click Track Changes.
  3. Under Balloons click to clear the Use balloons to display changes check box, and then click OK.
  4. On the File menu, click Print.
  5. Click Microsoft Word from the Options list in the Print dialog box.
  6. Click Document showing markup on the Print What list.
  7. Click Print.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:5/25/2004
Keywords:kbprint kbpending kbBug KB841489 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.