The Look Up Records dialog box will not return a search for queues in Microsoft Business Solutions CRM 1.2 (841483)


The information in this article applies to:

  • Microsoft CRM 1.2

SYMPTOMS

If you try to assign a case or activity to another queue in Microsoft CRM 1.2, the Look Up Records dialog box does not filter queues based on the value specified in the Find field.

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2

Modification Type:MinorLast Reviewed:6/2/2006
Keywords:kbMBSMigrate kbinfo kbprb kbQFE kbHotfixServer KB841483 kbAudEndUser kbAudITPRO
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