Description of the Windows Error Reporting tool (Dw20.exe) (841477)

Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

INTRODUCTION

The Windows Error Reporting tool, Dw20.exe, collects information automatically whenever an Office program stops responding. With this tool, you can send a report directly to Microsoft. Microsoft uses the data to address problems and enhance future program versions . This article describes how edit the registry to disable the Application Error Reporting tool.

MORE INFORMATION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To disable the Application Error Reporting tool, add a DWReportee value of 1 to following registry keys:

HKEY_CURRENT_USER\Software\Policies\Microsoft\PCHealth\ErrorReporting\DW
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\PCHealth\ErrorReporting\DW
HKEY_CURRENT_USER\Software\Microsoft\PCHealth\ErrorReporting\DW
HKEY_LOCAL_MACHINE\Software\Microsoft\PCHealth\ErrorReporting\DW

For more information about the Office Application Error Reporting tool, click the following article number to view the article in the Microsoft Knowledge Base:

325075 How to disable error reporting by the Application Error Reporting tool

For additional information about Microsoft Office-related registry keys and the Application Error Reporting tool, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/assistance/HA011402421033.aspx