Indexing may take a long time when an HTML resource exists in MCMS 2002 (841410)

SYMPTOMS

When you use Microsoft SharePoint Portal Server to index a Microsoft Content Management Server (MCMS) 2002 site, the indexing process may take a long time to complete. You only notice this issue all three of the following conditions are true:

You have resources or attachments on posting placeholders.
The resource or the attachment file has a Web page file name extension (for example, .html, .htm, .xml, .asp, or .aspx).
The resource or the attachment file contains relative links to another file that has a Web page file name extension.

One example of such a resource or an attachment file is a Microsoft Office thicket file. An Office thicket file is a Microsoft Word document that is saved in HTML format.

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Content Management Server 2002 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To install this hotfix, you must have Microsoft Content Management Server 2002 Service Pack 1a (SP1a) installed on your computer.

Restart Requirements

You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix replaces hotfix 830718. For additional information about hotfix 830718, click the following article number to view the article in the Microsoft Knowledge Base:

830718 Indexing takes a long time when an HTML resource exists in MCMS

File Information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version           Size  File name
   --------------------------------------------------------------
   07-May-2004  16:27  5.0.4517.0   1,193,472  Aeserverobject.dll