"Out of Memory" error message when you print in Works (841220)
The information in this article applies to:
- Microsoft Works 7.0
- Microsoft Works Suite 2004
- Microsoft Works Suite 2003
SYMPTOMSWhen you try to print or when you try to preview a
spreadsheet or a database file in Microsoft Works, you may receive an error
message that is similar to the following: Microsoft Works
Out of Memory CAUSEThis problem may occur if there is a problem with the
printer driver that is installed on your computer.RESOLUTIONNote Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.
To resolve this problem, use the following methods
in the order that they appear in. Method 1: Install a different printer driverContact the manufacturer of your printer to inquire about how to
obtain and install the most recent version of the printer driver for your
printer. For information about how to contact about how to contact the manufacturer of your
printer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and software vendor contact information, A-K
60781 Hardware and software vendor contact information, L-P
60782 Hardware and software vendor contact information, Q-Z Method 2: Configure the printer as the default printerConfigure the printer driver that you have installed as the
default printer. To do this, follow these steps:
- Click Start, and then click
Printer and Faxes.
- Right-click the printer that you want to set as the default
printer, and then click Set as Default Printer.
- Click File, and then click
Close.
- Start Works, and then print the spreadsheet or the database
file.
Method 3: Install an emulation printer driverIf the problem persists after you install the most recent version
of the printer driver for your printer, install an emulation printer driver. An
emulation printer driver is a driver that imitates the functionality of a
different printer driver. For example, you may be able to resolve this issue if
you install the driver for the Hewlett-Packard DeskJet 550C printer or for the
Hewlett-Packard LaserJet II printer. To do this, follow these steps if the
printer is connected directly to the computer:
- Click Start, and then click
Printers and Faxes.
- Double-click Add Printer.
- Click Next, and then click Local
printer attached to this computer.
- In the Use the following port box, select
the port that you want to use.
If the printer is connected directly to
the computer, the port is typically LPT1 (Recommended Printer
Port). - Under Manufacturer, click the manufacturer
of the printer driver that you want to use as the emulation driver. For example, if you are installing Hewlett Packard 550c, click HP DeskJet 550c.
- Under Printers, click the model of the
printer that you want to use as the emulation driver, and then click
Next. Select HP. In Drivers, select HP DeskJet 550c.
- In the Printer name box, type a name for
the printer, click Yes to set the printer as the default
printer, and then click Next.
- Click the appropriate option for sharing the printer, and
then click Next.
- Click No, and then click
Next.
- Click Finish.
Note If you are using a USB printer, go to step 12. - Start Works, and then try to print the spreadsheet or the
database file.
- Open Control Panel.
- Open Printers and Faxes.
- Right-click HP 550c, and then click Properties.
- Click Ports.
- Click USB001 Virtual Printer port for USB.
- Click Apply, and then click OK.
- Start Works, and then try to print the spreadsheet or the database file.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
This problem was corrected in Microsoft Works 8 and in Microsoft Works Suite 2005.
Modification Type: | Minor | Last Reviewed: | 3/31/2006 |
---|
Keywords: | kberrmsg kbprb KB841220 |
---|
|