"The page cannot be displayed" error message when you connect to the portal site if you use Apache Web server to reverse-proxy Windows SharePoint Services (840931)


The information in this article applies to:

  • Microsoft Windows SharePoint Services
  • Microsoft Office SharePoint Portal Server 2003

SYMPTOMS

When you use an Apache Web server to reverse-proxy Microsoft Windows SharePoint Services or Microsoft Office SharePoint Portal Server 2003, you may find that you cannot connect to the SharePoint sites with Microsoft Internet Explorer when you use the following URL:

http://ServerName

When you try to do so, you receive the following error message:
The page cannot be displayed

CAUSE

This problem occurs because Windows SharePoint Services and SharePoint Portal Server 2003 incorrectly process the response to the client request. When you connect to the portal site, Apache tries to connect to the Windows SharePoint Services Web site or to the SharePoint Portal Server 2003 Web site to proxy the data. Windows SharePoint Services and SharePoint Portal Server 2003 do not include a reason phrase or a trailing space in the "302 Object Found" response that is returned to the Apache Web server. This condition causes the Apache Web server to incorrectly process the response from Windows SharePoint Services or SharePoint Portal Server 2003 and as a result, the client receives the error message that is mentioned in the "Symptoms" section.

WORKAROUND

To work around this problem, use the following URL to connect to the portal site:

http://ServerName/default.aspx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to configure and administer Windows SharePoint Services, see the Microsoft Windows SharePoint Services Administrator's Guide. To view the Microsoft Windows SharePoint Services Administrator's Guide, visit the following Microsoft Web site:

http://www.microsoft.com/SharePoint/Assistance

For more information about Windows SharePoint Services and Microsoft Office SharePoint Portal Server 2003, visit the following Microsoft Web site:

http://www.microsoft.com/sharepoint/

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:7/28/2006
Keywords:kberrmsg kbnofix kbBug KB840931 kbAudITPRO
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