SYMPTOMS
You cannot bring the Exchange MS Search research online. Additionally, you receive the following error message when you try to bring the Exchange MS Search research online:
The cluster resource could not be brought online by the resource
monitor. Error ID: 5018 (0000139a).
Additionally, the
following event ID error message may be logged in the application event log in
Windows Event Viewer:
Event Type:
Error
Event Source: Microsoft Search
Event Category: Gatherer
Event ID: 10009
Date: 1/29/2004
Time: 12:18:00 PM
User: N/A
Computer:
Computer_nameDescription: An error
occurred in the resource status monitor for instance <Exchange MS Search
Instance - (
Computer_name)>: 800706be - The
remote procedure call failed.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2000 service package that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
26-May-2004 08:16 1,662 Exhotfix.cdf