Windows Media Center Edition 2004 does not download the Program Guide after you change the download method (840825)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2004

SYMPTOMS

Your Windows XP Media Center Edition 2004-based computer may not automatically download the Program Guide even after you have reset the Internet Connection for Media Center to download the guide when Media Center is connected to the Internet.

CAUSE

This problem may occur if you select Manual download for the Program Guide when you first run the Media Center Setup program.

RESOLUTION

To resolve this problem, set Media Center to download the Program Guide when Media Center is connected to the Internet, and then reset the Guide Lineup. To configure Media Center to automatically download the Program Guide, follow these steps:
  1. Press the Windows Media Center Start button on the Media Center remote control.
  2. Select Settings.
  3. Select General.
  4. Select Set up Internet Connection, and then select Next.
  5. Select Download when connected.
  6. When the wizard appears, follow the instructions that appear on the screen to reconfigure your Internet connection.
To reset the Program Guide, follow these steps:
  1. Press the Windows Media Center Start button on the Media Center remote control.
  2. Select My TV.
  3. Select Settings.
  4. Select Guide.
  5. Select Reset Guide lineup.
  6. When the wizard appears, follow the instructions that appear on the screen to reconfigure the Program Guide.

MORE INFORMATION

Technical support for Media Center

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MinorLast Reviewed:5/11/2004
Keywords:kbprb KB840825 kbAudEndUser kbAudOEM
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