FIX: You cannot view the Message Details in HAT when BizTalk Server 2004 is running under a heavy load condition (840537)


The information in this article applies to:

  • Microsoft BizTalk Server 2004 Enterprise Edition
  • Microsoft BizTalk Server 2004 Developer Edition
  • Microsoft BizTalk Server 2004 Partner Edition
  • Microsoft BizTalk Server 2004 Standard Edition

SYMPTOMS

In Microsoft BizTalk Server 2004, when you try to view the Message Details for a message through the Health and Activity Tracking (HAT) UI, the HAT UI stops responding (hangs). This problem may occur if BizTalk Server is running under a heavy load condition.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

888751 How to obtain the latest BizTalk Server 2004 service pack

Hotfix information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date        Time    Size     File name
   --------------------------------------------
   08-Apr-2004  17:14  141,700  Msgboxlogic.sql

Note Because of file dependencies, the most recent hotfix that contains this file may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in BizTalk Server 2004 Service Pack 1.

MORE INFORMATION

To remove this hotfix, follow these steps:
  1. Click Start, click Settings, and then click Add/Remove Programs.
  2. In the list of installed programs, click this hotfix, and then click Remove.
  3. Click Start, point to Programs, point to Microsoft SQL Server, and then click SQL Query Analyzer.
  4. Change the selected database to the BizTalk Server 2004 MessageBox database. By default, this database is named BizTalkMsgBoxDb.
  5. Open the Uninstall_msgboxlogic.sql file. This file is located in the folder where you originally extracted this hotfix.
  6. Run the removal script. To do this, use one of the following methods:
    • Press F5.
    • On the Query menu, click Execute.
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/2/2006
Keywords:kbBizTalk2004sp1fix kbBizTalk2004preSP1fix kbfix kbbug kbQFE kbHotfixServer KB840537 kbAudDeveloper
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