You cannot restrict certain automatic responses to the Internet based on administrative groups in Exchange 2000 Server or in Exchange Server 2003 (840158)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
  • Microsoft Exchange 2000 Enterprise Server
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 5.5

SYMPTOMS

After you migrate your Microsoft Exchange Server 5.5 organization to Microsoft Exchange 2000 Server or to Microsoft Exchange Server 2003, you can no longer configure the following Exchange Server 5.5 functionalities on a per-administrative group basis:
  • Disable Out Of Office responses to the Internet
  • Disable Automatic Replies to the Internet
  • Disable sending Display names to the Internet
In Exchange Server 5.5, you can configure these settings by modifying the Internet Mail Service properties on each Exchange computer. However, in later versions of Exchange, you must configure these settings in the InternetMessageFormatName Properties dialog box, where InternetMessageFormatName is the name of the object that represents your Simple Mail Transfer Protocol (SMTP) domain. In Exchange 2000 or in Exchange 2003, these settings affect your whole Exchange organization.

RESOLUTION

To resolve this issue, create a custom transport event sink to apply the global message type restriction settings on a per-administrative group basis instead of globally.

For additional information about how to create an event sink, view the documentation that is contained in the Exchange Server 2003 Exchange SDK Development Tools. To obtain the Exchange SDK Development Tools, visit the following Microsoft Web site:

Exchange SDK development tools

For additional information about how to write managed event sinks for SMTP and for transport events, visit the following Microsoft Web sites:

Writing managed sinks for SMTP and transport events

Exchange 2003 SDK Documentation and Samples March 2005

WORKAROUND

To work around this issue, divide your Exchange Server 5.5 organization into multiple Exchange 2000 or Exchange Server 2003 organizations. In this scenario, because these message settings are organization-wide settings, you must use more than one Active Directory directory service forest. Alternatively, if you have a mixed-mode organization, you can keep one Exchange Server 5.5 computer in each site to configure these message settings.

MORE INFORMATION

In Exchange Server 5.5, you can restrict the following features on a per-site basis:
  • Disable Out Of Office responses to the Internet
  • Disable Automatic Replies to the Internet
  • Disable sending Display names to the Internet
To configure these settings, follow these steps:
  1. Start the Microsoft Exchange Administrator program.
  2. Expand your site, expand Configuration, and then click Internet Mail Service (Servername) in the right pane.
  3. On the File menu, click Properties.
  4. Click the Internet Mail tab, and then click Advanced options.
  5. Click to select the check boxes for the features that you want to enable.
To configure the corresponding settings in Exchange 2000 Server or in Exchange Server 2003, follow these steps:
  1. Start the Exchange System Manager program.
  2. Expand Global Settings, and then click Internet Message Formats.
  3. In the right pane, double-click your Internet message formats object. For example, double-click Default.
  4. Click the Advanced tab, and then click to select one or more of the following check boxes:

    Allow out of office responses
    Allow automatic replies
    Allow automatic forward
    Allow delivery reports
    Allow non-delivery reports
    Preserve sender's display name on message

These settings affect your whole Exchange 2000 or Exchange 2003 organization. You cannot specify these settings on a particular SMTP virtual server or SMTP connector. For example:
  • If you right-click your SMTP virtual server, click Properties, click the General tab, click Advanced, click Edit, and then click to clear the Apply Filter check box, message filtering is disabled for this particular SMTP virtual server. However, out-of-office replies are not disabled.
  • If you view the properties of your SMTP connector, no dialog boxes appear for you to restrict the passage of information on an administrative group basis or on a per-server basis.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

244150 Global setting for Internet message formats

For additional information about how to modify global message settings in Exchange, click the following article numbers to view the articles in the Microsoft Knowledge Base:

262352 How to enable Out-of-Office replies to the Internet

258696 How to modify global settings in Exchange System Manager

821899 How to enable out-of-office reply messages to the Internet

323665 Internet recipients do not receive out-of-office message

821881 How to modify global settings in Exchange System Manager

247123 Separation of automatic replies from automatic forwarding

247122 User interface to suppress automatic forwarding to the Internet

Modification Type:MinorLast Reviewed:7/22/2005
Keywords:kbprb KB840158 kbAudDeveloper kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.