You cannot install MCMS 2001 if the Microsoft Java Virtual Machine is not installed (840142)


The information in this article applies to:

  • Microsoft Content Management Server 2001
  • Microsoft Content Management Server 2001 SP1
  • Microsoft Content Management Server 2001 SRP2
  • Microsoft Windows 2000 Professional SP4
  • Microsoft Windows 2000 Server SP4
  • Microsoft Windows 2000 Advanced Server SP4

SYMPTOMS

When you try to install Microsoft Content Management Server (MCMS) 2001 on a server that is running Microsoft Windows 2000 Service Pack 4 (SP4) or later, you may receive the following error message:
Failed to meet the Microsoft Java Virtual Machine (MSJVM) installation requirement.
When this problem occurs, you cannot continue the installation.

CAUSE

This problem occurs because Windows 2000 SP4 and later do not include the Microsoft Java Virtual Machine.

The MCMS 2001 installation wizard detects whether the Microsoft Java Virtual Machine is installed. However, because Windows 2000 SP4 and later do not include the Microsoft Java Virtual Machine, the installation wizard cannot detect the Microsoft Java Virtual Machine on the server.

RESOLUTION

To resolve this problem, follow these steps:
  1. Install Windows 2000 SP4 or later on the server.
  2. Install the MCMS 2001 Server component on the server. Do not install Site Builder.
    1. Click Start, point to All Programs, point to Accessories, and then click Command Prompt to open a command prompt window.
    2. Change the directory to the directory that contains the MCMS 2001 Setup program files.
    3. Start the MCMS 2001 installation wizard by using a command that instructs the installation wizard to continue the installation process regardless of the results of prerequisite checks. To do this, type the following command at the command prompt, and then press ENTER:

      "mscms server.msi" NOCHECK=Yes

      Note Make sure that you include the quotation marks ("), and make sure that the capitalization is correct.
    4. Follow the instructions in the installation wizard. You receive an error message on the Third Party Software Requirements page of this installation wizard. The error message states that the Microsoft Java Virtual Machine version 5.0 or later is not installed. When you receive this error message, click Next to continue the installation process.
    5. Continue to follow the instructions in the installation wizard. When you receive the following error message, click Ignore to continue the installation process:
      Error 1904.Module C:\Programe Files\Microsoft Content Management Server\Shared Files\AEJavaProxy.dll failed to register. HRESULT - 2147221164. Contact your support personnel.
    6. When the installation process has completed, apply the latest service packs for MCMS 2001.
  3. After you have applied all service packs for MCMS 2001, install Site Builder on the server that is running MCMS 2001 or on a separate client computer.

    Note Because the Microsoft Java Virtual Machine is not installed, you must install the Refresh version of MCMS 2001 Site Builder. To obtain the Refresh version of MCMS 2001 Site Builder, see the "More information" section.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The only component in MCMS 2001 that depends on the Microsoft Java Virtual Machine is Site Builder. Because Microsoft no longer provides the Microsoft Java Virtual Machine, Microsoft has released a new version of Site Builder. The new version of Site Builder depends on the Microsoft .NET Framework 1.1 and on Microsoft Visual J# .NET 1.1. It does not depend on the Microsoft Java Virtual Machine.

Before you install the Refresh version of MCMS 2001 Site Builder, you must install the following in the following order:
  • The Microsoft .NET Framework redistributable package version 1.1
  • The Microsoft Visual J# .NET redistributable package version 1.1
To obtain the .NET Framework 1.1, Visual J# .NET 1.1, and the Site Builder Refresh package, visit the Microsoft Download Center.

The following files are available for download from the Microsoft Download Center:

DownloadDownload the Microsoft .NET Framework version 1.1 redistributable package now.

DownloadDownload the Microsoft Visual J# .NET version 1.1 redistributable package now.

DownloadDownload the Content Management Server 2001 Site Builder Refresh package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

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Modification Type:MinorLast Reviewed:8/19/2005
Keywords:kberrmsg kbfix kbbug KB840142 kbAudDeveloper
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