Store stops responding in Exchange 2000 Server or in Exchange Server 2003 (840055)



The information in this article applies to:

  • Microsoft Exchange 2000 Server
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition

SYMPTOMS

If the Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 Store process stops responding (hangs), there may not be any available Messaging Database (Mdb) taskpool threads.

RESOLUTION

Exchange Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Exchange 2000 Server

Hotfix information

To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, all the following services are automatically stopped and then restarted when you apply this hotfix:
  • Microsoft Exchange MTA Stacks
  • Microsoft Exchange Information Store
  • Microsoft Exchange System Attendant
  • Intersite Messaging
  • License Logging
  • World Wide Web Publishing Service
  • Simple Mail Transfer Protocol (SMTP)
  • Microsoft Exchange Routing Engine
  • Microsoft Exchange POP3
  • Network News Transfer Protocol (NNTP)
  • Microsoft Exchange IMAP4
  • IIS Admin Service
  • Microsoft Exchange Management
  • Windows Management Instrumentation
  • Microsoft Search

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name

   --------------------------------------------------------------

   12-Jun-2004  04:29  6.0.6603.0        602,112  Abv_dg.dll       

   12-Jun-2004  04:29  6.0.6603.0        757,760  Adc.exe          

   12-Jun-2004  04:54  6.0.6603.0      4,370,432  Adcadmin.dll     

   12-Jun-2004  04:25  6.0.6603.0        593,920  Addxa.dll        

   12-Jun-2004  04:44  6.0.6603.0         49,152  Archivesink.dll  

   12-Jun-2004  04:58  6.0.6603.0        221,184  Calconmsg.dll    

   12-Jun-2004  04:14  6.0.6603.0        585,728  Ccmc.exe         

   12-Jun-2004  04:56  6.0.6603.0         69,632  Ccmproxy.dll     

   12-Jun-2004  04:20  6.0.6603.0        716,800  Cdo.dll          

   12-Jun-2004  05:35  6.0.6603.0      3,919,872  Cdoex.dll        

   12-Jun-2004  04:56  6.0.6603.0      2,109,440  Cdoexm.dll       

   12-Jun-2004  04:11  6.0.6603.0        561,152  Cdohtml.dll      

   10-Jun-2004  18:37                     12,720  Ctrl_calendarview20.htc

   10-Jun-2004  18:37                     91,631  Ctrl_calendarview20.js

   10-Jun-2004  18:37                      8,882  Ctrl_reminder20.htc

   10-Jun-2004  18:37                     71,102  Ctrl_view20.js

   12-Jun-2004  04:56  6.0.6603.0        794,624  Dapi.dll         

   12-Jun-2004  05:27  6.0.6603.0        856,064  Davex.dll        

   12-Jun-2004  05:27  6.0.6603.0         53,248  Davexpc.dll      

   12-Jun-2004  04:22  6.0.6603.0         28,672  Dramapi.dll      

   12-Jun-2004  05:22  6.0.6603.0        131,072  Drviis.dll       

   12-Jun-2004  04:33  6.0.6603.0        151,552  Ds2mb.dll        

   12-Jun-2004  04:56  6.0.6603.0        114,688  Ds2mbmsg.dll     

   12-Jun-2004  05:23  6.0.6603.0        577,536  Dsaccess.dll     

   12-Jun-2004  04:35  6.0.6603.0        184,320  Dscmsg.dll       

   12-Jun-2004  04:26  6.0.6603.0         69,632  Dsproxy.dll      

   12-Jun-2004  04:30  6.0.6603.0         65,536  Dxanotes.dll     

   12-Jun-2004  02:45                      2,670  Edkguid.h

   12-Jun-2004  03:04                     18,980  Edkguid.lib

   12-Jun-2004  02:45                    105,318  Edkmdb.h

   12-Jun-2004  04:12  6.0.6603.0         49,152  Embx.dll         

   12-Jun-2004  04:29  6.0.6603.0        167,936  Emsabp32.dll     

   12-Jun-2004  04:37  6.0.6603.0        962,560  Emsmdb32.dll     

   12-Jun-2004  04:23  6.0.6603.0      1,798,144  Emsmta.exe       

   12-Jun-2004  05:24  6.0.6603.0        733,184  Epoxy.dll        

   12-Jun-2004  04:12  6.0.6603.0         16,384  Escprint.dll     

   12-Jun-2004  05:25  6.0.6603.0      2,179,072  Ese.dll          

   12-Jun-2004  05:25  6.0.6603.0        266,240  Eseback2.dll     

   12-Jun-2004  05:25  6.0.6603.0        217,088  Esebcli2.dll     

   12-Jun-2004  05:25  6.0.6603.0         40,960  Eseperf.dll      

   10-Jun-2004  18:42                      6,991  Eseperf.hxx

   12-Jun-2004  05:25                    391,634  Eseperf.ini

   12-Jun-2004  04:55  6.0.6603.0      8,470,528  Exadmin.dll      

   12-Jun-2004  05:35  6.0.6603.0      3,596,288  Excdo.dll        

   12-Jun-2004  05:23  6.0.6603.0        167,936  Exchmem.dll      

   12-Jun-2004  04:55  6.0.6603.0      3,850,240  Excluadm.dll     

   12-Jun-2004  04:39  6.0.6603.0      3,354,624  Exconmsg.dll     

   12-Jun-2004  02:45  6.0.6603.0        210,688  Exifs.sys

   12-Jun-2004  02:45  6.0.6603.0          8,192  Exifsmsg.dll     

   12-Jun-2004  05:22  6.0.6603.0         94,208  Eximap4.dll      

   12-Jun-2004  04:56  6.0.6603.0      1,867,776  Exmgmt.exe       

   12-Jun-2004  05:23  6.0.6603.0        262,144  Exmime.dll       

   12-Jun-2004  04:11  6.0.6603.0        176,128  Exnntp.dll       

   12-Jun-2004  05:27  6.0.6603.0        143,360  Exodbesh.dll     

   12-Jun-2004  05:27  6.0.6603.0         57,344  Exodbpc.dll      

   12-Jun-2004  05:27  6.0.6603.0        200,704  Exodbprx.dll     

   12-Jun-2004  05:27  6.0.6603.0      2,179,072  Exoledb.dll      

   12-Jun-2004  05:20  6.0.6603.0         81,920  Exosal.dll       

   12-Jun-2004  04:24  6.0.6603.0         28,672  Expkm.dll        

   12-Jun-2004  05:22  6.0.6603.0         32,768  Expop3.dll       

   12-Jun-2004  05:23  6.0.6603.0         32,768  Exproto.dll      

   12-Jun-2004  05:27  6.0.6603.0        307,200  Exprox.dll       

   12-Jun-2004  05:20  6.0.6603.0        122,880  Exps.dll         

   12-Jun-2004  04:17  6.0.6603.0        139,264  Exres.dll        

   12-Jun-2004  04:36  6.0.6603.0        143,360  Exschema.exe     

   12-Jun-2004  05:27  6.0.6603.0        331,776  Exsmtp.dll       

   12-Jun-2004  04:37  6.0.6603.0        720,896  Exsp.dll         

   12-Jun-2004  04:38  6.0.6603.0        675,840  Exwform.dll      

   12-Jun-2004  04:12  6.0.6603.0        180,224  Exwin32.dll      

   12-Jun-2004  04:56  6.0.6603.0      1,347,584  Exwmi.dll        

   12-Jun-2004  04:37  6.0.6603.0         40,960  Febecfg.dll      

   10-Jun-2004  18:37                      5,596  Frm_attach20.js

   10-Jun-2004  18:37                     32,766  Frm_composeappt20.js

   10-Jun-2004  18:37                     28,461  Frm_composecontact20.js

   10-Jun-2004  18:37                      8,985  Frm_readnote20.js

   12-Jun-2004  04:33  6.0.6603.0         40,960  Gw2mex.exe       

   12-Jun-2004  04:32  6.0.6603.0         77,824  Gwart.dll        

   12-Jun-2004  04:32  6.0.6603.0        110,592  Gwhc.dll         

   12-Jun-2004  04:43  6.0.6603.0         24,576  Gwisecalmsg.dll  

   12-Jun-2004  05:22  6.0.6603.0         32,768  Iisif.dll        

   12-Jun-2004  05:23  6.0.6603.0        135,168  Iisproto.dll     

   12-Jun-2004  05:23  6.0.6603.0         61,440  Imap4be.dll      

   12-Jun-2004  04:41  6.0.6603.0        319,488  Imap4evt.dll     

   12-Jun-2004  04:38  6.0.6603.0        126,976  Imap4fe.dll      

   12-Jun-2004  05:22  6.0.6603.0        126,976  Imap4svc.dll     

   12-Jun-2004  04:37  6.0.6603.0        114,688  Imapadm.dll      

   12-Jun-2004  04:37  6.0.6603.0         20,480  Imapapi.dll      

   12-Jun-2004  04:56  6.0.6603.0        479,232  Imapmgr.dll      

   12-Jun-2004  04:56  6.0.6603.0         73,728  Inproxy.dll      

   12-Jun-2004  05:23  6.0.6603.0         40,960  Jcb.dll          

   12-Jun-2004  04:22  6.0.6603.0         36,864  Kmsbackup.dll    

   12-Jun-2004  04:22  6.0.6603.0        204,800  Kmserver.exe     

   12-Jun-2004  04:39  6.0.6603.0         36,864  Letadata.dll     

   12-Jun-2004  04:35  6.0.6603.0        868,352  Lsadmin.exe      

   12-Jun-2004  04:27  6.0.6603.0        163,840  Lscms.dll        

   12-Jun-2004  04:41  6.0.6603.0        344,064  Lscps.dll        

   12-Jun-2004  04:27  6.0.6603.0         73,728  Lslde.dll        

   12-Jun-2004  04:27  6.0.6603.0         28,672  Lsldew.dll       

   12-Jun-2004  04:27  6.0.6603.0        139,264  Lsmexhc.dll      

   12-Jun-2004  04:27  6.0.6603.0        237,568  Lsmexif.dll      

   12-Jun-2004  04:31  6.0.6603.0         20,480  Lsmexin.exe      

   12-Jun-2004  04:31  6.0.6603.0         40,960  Lsmexnts.exe     

   12-Jun-2004  04:31  6.0.6603.0         20,480  Lsmexout.exe     

   12-Jun-2004  04:27  6.0.6603.0        118,784  Lsmmdodb.dll     

   12-Jun-2004  04:27  6.0.6603.0        200,704  Lsntshc.dll      

   12-Jun-2004  04:32  6.0.6603.0         49,152  Lsntsmex.exe     

   12-Jun-2004  04:32  6.0.6603.0         49,152  Lsxfm.dll        

   12-Jun-2004  04:56  6.0.6603.0      2,973,696  Mad.exe          

   12-Jun-2004  05:35  6.0.6603.0        524,288  Madfb.dll        

   12-Jun-2004  04:56  6.0.6603.0        811,008  Madmsg.dll       

   12-Jun-2004  04:55  6.0.6603.0      4,698,112  Maildsmx.dll     

   12-Jun-2004  04:17  6.0.6603.0        745,472  Mapi32.dll       

   12-Jun-2004  04:43  6.0.6603.0         24,576  Mapical.dll      

   12-Jun-2004  04:12  6.0.6603.0         49,152  Mdbevent.dll     

   12-Jun-2004  04:31  6.0.6603.0      2,293,760  Mdbmsg.dll       

   12-Jun-2004  04:14  6.0.6603.0         32,768  Mdbrole.dll      

   12-Jun-2004  04:37  6.0.6603.0        917,504  Mdbsz.dll        

   12-Jun-2004  05:23  6.0.6603.0         24,576  Mdbtask.dll      

   12-Jun-2004  04:32  6.0.6603.0         32,768  Mex2gw.exe       

   12-Jun-2004  04:13  6.0.6603.0      2,551,808  Mlmig32.dll      

   12-Jun-2004  04:11  6.0.6603.0         69,632  Mlmignts.dll     

   12-Jun-2004  04:19  6.0.6603.0        245,760  Mmfmig32.dll     

   12-Jun-2004  04:29  6.0.6603.0        856,064  Msallog.dll      

   12-Jun-2004  04:35  6.0.6603.0         81,920  Msgtrack.dll     

   12-Jun-2004  04:39  6.0.6603.0      3,092,480  Mtamsg.dll       

   12-Jun-2004  04:39  6.0.6603.0         32,768  Mtaperf.dll      

   10-Jun-2004  18:58                      5,621  Mtaperf.h

   12-Jun-2004  04:39                     96,078  Mtaperf.ini

   12-Jun-2004  04:34  6.0.6603.0         73,728  Mtaroute.dll     

   12-Jun-2004  04:11  6.0.6603.0        151,552  Nntpex.dll       

   12-Jun-2004  04:56  6.0.6603.0      1,105,920  Nntpmgr.dll      

   12-Jun-2004  04:26  6.0.6603.0         53,248  Ntspxgen.dll     

   12-Jun-2004  04:22  6.0.6603.0         57,344  Oabgen.dll       

   10-Jun-2004  18:50  11.0.5704.14      125,136  Offfilt.dll      

   12-Jun-2004  04:56  6.0.6603.0         77,824  Pcproxy.dll      

   12-Jun-2004  05:19  6.0.6603.0         94,208  Peexch50.dll     

   12-Jun-2004  05:20  6.0.6603.0        413,696  Phatcat.dll      

   12-Jun-2004  05:27  6.0.6603.0        507,904  Phatq.dll        

   12-Jun-2004  05:27  6.0.6603.0        229,376  Phatqadm.dll     

   12-Jun-2004  04:37  6.0.6603.0        114,688  Pop3adm.dll      

   12-Jun-2004  04:37  6.0.6603.0         20,480  Pop3api.dll      

   12-Jun-2004  05:22  6.0.6603.0         36,864  Pop3be.dll       

   12-Jun-2004  04:41  6.0.6603.0        303,104  Pop3evt.dll      

   12-Jun-2004  04:39  6.0.6603.0         24,576  Pop3fe.dll       

   12-Jun-2004  04:56  6.0.6603.0        892,928  Pop3mgr.dll      

   12-Jun-2004  05:20  6.0.6603.0         73,728  Pop3svc.dll      

   12-Jun-2004  04:41  6.0.6603.0        163,840  Protomsg.dll     

   12-Jun-2004  05:23  6.0.6603.0        532,480  Reapi.dll        

   12-Jun-2004  05:27  6.0.6603.0        311,296  Resvc.dll        

   12-Jun-2004  04:56  6.0.6603.0        708,608  Smtpmgr.dll      

   12-Jun-2004  04:22  6.0.6603.0         86,016  Srscheck.dll     

   12-Jun-2004  04:25  6.0.6603.0        401,408  Srsmain.exe      

   12-Jun-2004  04:29  6.0.6603.0      1,069,056  Srsmsg.dll       

   12-Jun-2004  05:22  6.0.6603.0      4,673,536  Store.exe        

   12-Jun-2004  04:10  6.0.6603.0         65,536  Tokenm.dll       

   12-Jun-2004  05:27  6.0.6603.0        421,888  Tranmsg.dll      

   12-Jun-2004  04:35  6.0.6603.0         73,728  Turflist.dll     

   10-Jun-2004  18:38                     22,121  Util_owa20.js

   10-Jun-2004  18:38                     12,696  Util_view20.js

   12-Jun-2004  04:38  6.0.6603.0      3,735,552  Wmtemplates.dll  

   12-Jun-2004  04:11  6.0.6603.0         40,960  X400omv1.dll     

   12-Jun-2004  04:56  6.0.6603.0         94,208  X400prox.dll     

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
This problem was first corrected in Microsoft Exchange Server 2003 Service Pack 2.

Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbExchange2000preSP4julybarFix kbfix kbExchange2000preSP4fix kbbug KB840055 kbAudEndUser