RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next ISA Server 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To install this hotfix, you must have ISA Server 2000 Service Pack 2 (SP2) installed on your computer.
For additional information about how to obtain the latest ISA Server
service pack, click the following article number to view the article in the Microsoft Knowledge Base:
313139
How to obtain the latest Internet Security and Acceleration Server
2000 service pack
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Hotfix installation information
To install this hotfix,
run the self-extracting executable file. You do not have to restart the ISA Server
computer. If the computer is part of an ISA Server array, you do not have to
shut down the whole array. You can install this hotfix on a one-by-one
basis
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
28-Jun-2004 09:29 3.0.1200.401 401,400 W3proxy.exe
This hotfix is also available for the French, German, Spanish, and Japanese versions of ISA Server 2000.