An hourglass appears briefly and then disappears when you try to start Money 2003 (838997)
The information in this article applies to:
- Microsoft Money 2003 Deluxe
- Microsoft Money 2003 Deluxe and Business
- Microsoft Money 2003 Standard
- Microsoft Money 2004 Deluxe
- Microsoft Money 2004 Premium
- Microsoft Money 2004 Small Business
- Microsoft Money 2004 Standard
SYMPTOMSWhen you try to start Microsoft Money 2003, an hourglass
appears briefly, and then disappears. Money does not start as
expected.CAUSEThis issue may occur if one of the following conditions is
true:
- There is no target location for the My Documents folder on
your desktop.
- You use a domain account to log on to your
computer.
RESOLUTIONTo resolve this issue, restore the default target location
of the My Documents folder. To do this, follow these steps:
- Click Start, right-click My
Documents, and then click Properties.
- Click Restore Default, and then click
OK.
WORKAROUNDIf you use a domain account to log on to your computer, you
may be able to work around this issue if you log on to your computer with a
local computer account. If you do not have a local computer account, contact
your system administrator.
| Modification Type: | Major | Last Reviewed: | 11/11/2004 |
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| Keywords: | kbprb KB838997 |
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