FIX: The DVD program stops responding when you try to use the fast forward scan operation (838966)


The information in this article applies to:

  • Microsoft Windows CE .NET 4.2

SYMPTOMS

When you try to fast forward the DVD content during playback, the video frames stop moving and the program stops responding.

This behavior prevents the playback of the next section of content and may also prevent viewing content such as a menu. This behavior occurs while you use the fast forward scan operation to view content at two times the regular playback speed or at four times the regular playback speed.

RESOLUTION

Hotfix Information

A supported software update is now available from Microsoft as Windows CE 4.2 Core OS QFE 838966. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This fix is supported only when all previously issued fixes for this product have also been installed.

Restart Requirement

After you install this update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this package has the file attributes (or later) that are listed in the following table. 
   Date         Time   Version            Size    File name
   ---------------------------------------------------------------------------------------

   Path: Signed
   30-Apr-2004  20:12  4.2.4.430       1,780,472  Wincepb42-040430-kb838966-armv4.exe  
   30-Apr-2004  20:10  4.2.4.430       1,780,472  Wincepb42-040430-kb838966-armv4i.exe  
   30-Apr-2004  20:10  4.2.4.430       1,788,664  Wincepb42-040430-kb838966-mipsii.exe  
   30-Apr-2004  20:10  4.2.4.430       1,788,664  Wincepb42-040430-kb838966-mipsii_fp.exe  
   30-Apr-2004  20:12  4.2.4.430       1,800,952  Wincepb42-040430-kb838966-mipsiv.exe  
   30-Apr-2004  20:10  4.2.4.430       1,800,952  Wincepb42-040430-kb838966-mipsiv_fp.exe  
   30-Apr-2004  20:10  4.2.4.430       1,751,800  Wincepb42-040430-kb838966-sh3.exe  
   30-Apr-2004  20:10  4.2.4.430       1,751,800  Wincepb42-040430-kb838966-sh4.exe  
   30-Apr-2004  20:10  4.2.4.430       1,575,672  Wincepb42-040430-kb838966-x86.exe
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time                      Size    File name
   --------------------------------------------------------------

   Path: Public\Directx\Oak\Lib\Armv4\Debug
   24-Mar-2004  18:44                    302,456  Dataport.lib
   24-Mar-2004  18:44                  2,103,330  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Armv4\Retail
   24-Mar-2004  18:44                    169,946  Dataport.lib
   24-Mar-2004  18:44                  1,206,162  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Armv4i\Debug
   24-Mar-2004  18:45                    303,506  Dataport.lib
   24-Mar-2004  18:45                  2,109,266  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Armv4i\Retail
   24-Mar-2004  18:45                    170,602  Dataport.lib
   24-Mar-2004  18:45                  1,209,730  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Mipsii\Debug
   24-Mar-2004  18:45                    313,546  Dataport.lib
   24-Mar-2004  18:45                  2,163,822  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Mipsii\Retail
   24-Mar-2004  18:45                    175,060  Dataport.lib
   24-Mar-2004  18:45                  1,204,974  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Mipsii_fp\Debug
   24-Mar-2004  18:46                    313,566  Dataport.lib
   24-Mar-2004  18:46                  2,167,122  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Mipsii_fp\Retail
   24-Mar-2004  18:46                    175,078  Dataport.lib
   24-Mar-2004  18:46                  1,207,448  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Mipsiv\Debug
   24-Mar-2004  18:47                    315,938  Dataport.lib
   24-Mar-2004  18:46                  2,181,284  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Mipsiv\Retail
   24-Mar-2004  18:46                    175,824  Dataport.lib
   24-Mar-2004  18:46                  1,212,174  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Mipsiv_fp\Debug
   24-Mar-2004  18:47                    315,958  Dataport.lib
   24-Mar-2004  18:47                  2,181,406  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Mipsiv_fp\Retail
   24-Mar-2004  18:47                    175,842  Dataport.lib
   24-Mar-2004  18:47                  1,211,458  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Sh3\Debug
   24-Mar-2004  18:48                    286,900  Dataport.lib
   24-Mar-2004  18:47                  1,947,022  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Sh3\Retail
   24-Mar-2004  18:48                    162,012  Dataport.lib
   24-Mar-2004  18:47                  1,101,328  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Sh4\Debug
   24-Mar-2004  18:48                    286,900  Dataport.lib
   24-Mar-2004  18:48                  1,946,090  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\Sh4\Retail
   24-Mar-2004  18:48                    161,982  Dataport.lib
   24-Mar-2004  18:48                  1,100,606  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\X86\Debug
   24-Mar-2004  18:44                    230,642  Dataport.lib
   24-Mar-2004  18:44                  1,642,750  Dvdnav.lib

   Path: Public\Directx\Oak\Lib\X86\Retail
   24-Mar-2004  18:44                    139,688  Dataport.lib
   24-Mar-2004  18:44                  1,009,726  Dvdnav.lib

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:5/27/2005
Keywords:kbBug kbfix kbQFE KB838966 kbAudOEM
©2004 Microsoft Corporation. All rights reserved.