Error message when you try to save a workbook that was opened from a mapped drive location in Excel 2002 (838895)
The information in this article applies to:
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows registry SYMPTOMSWhen you try to save a workbook that was opened from a
mapped drive (such as Z:\folder) location in Microsoft Office Excel 2003, you
may receive one of the following error messages: 'path\filename.xls'
cannot be accessed. The file may be read-only, or you may be trying to access a
read-only location. Or, the server the document is stored on may not be
responding.
Runtime error 1004: Cannot access
path\filename CAUSEThis problem may occur if either of the following conditions
is true:
- On the File menu, you click Save
As, and then type a UNC path (such as \\server\share) in the
File name box to resave the file back to its original file
name and location.
- You programmatically save the file back to its original
file name and location by using a UNC path (such as \\server\share).
WORKAROUNDTo work around this problem, do one of the following:
RESOLUTIONHow to obtain the hotfixThis issue is fixed in the Excel 2002 Hotfix Package that is dated May 6, 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 829348 Excel 2002 post-Service Pack 3 hotfix package: May 6, 2004 Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. To activate this hotfix, follow these steps: - Quit Excel 2002.
- Click Start, click Run, type regedit in the Open box, and then click OK.
- Locate and then click to select the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Excel\Options - Point to New on the Edit menu, and then click DWORD Value.
- Type SupportUNCMappedDriveSaveAs, and then press ENTER.
- Right-click SupportUNCMappedDriveSaveAs, and then click Modify.
- In the Value data box, type 1, and then click OK.
- On the File menu, click Exit to quit Registry Editor.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
Modification Type: | Minor | Last Reviewed: | 4/7/2006 |
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Keywords: | kbOfficeXPpostSP3fix kbfix kbbug kbQFE KB838895 kbAudITPRO kbAudEndUser |
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