You may receive status message ID 4963 or 5436 in the Systems Management Server 2003 Administrator Console when you try to install a new management point (838891)

SYMPTOMS

A Microsoft Systems Management Server (SMS) 2003 management point does not correctly install. You may receive status message ID 4963 or 5436 in the SMS 2003 Administrator Console. This article contains links to information that you can use to help you troubleshoot management point installation issues.

MORE INFORMATION

The Microsoft Web site contains information that you can use to troubleshoot issues with different SMS 2003 site systems. For more information about how to troubleshoot common issues, visit the "Site Systems Frequently Asked Questions" Web page on the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/sms/sms2003/techfaq/tfaq02.mspx

For general information about how to develop a deployment strategy, visit the "Scenarios and Procedures for Microsoft Systems Management Server 2003: Planning and Deployment" Web page on the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/sms/sms2003/deploy/spgsms03/spsms01.mspx

Many process flowcharts are available to help you troubleshoot various issues that may occur in SMS 2003. To view these flowcharts, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/sms/sms2003/maintain/flowcharts/default.mspx