RESOLUTION
To resolve this issue, follow these steps:
- Verify that the Program Files\Microsoft ISA Server\Clients folder exists. ISA Server services requires this folder to run.
- Verify that the following security groups have Full Control permissions assigned for the Program Files\Microsoft ISA Server\Clients folder:
- Verify that the Msplat.txt file exists in the Clients folder. If this file is missing, copy it from another ISA Server computer.
Note After you copy this file from another ISA Server computer, view the LAT to make sure that it contains the correct IP address range.
If the Clients folder is missing or damaged, or if you cannot copy the missing Msplat.txt file from another installation of ISA Server, reinstall ISA Server 2000.