The I-deas 10 program or the I-deas 11 program from UGS runs more slowly than you expect on a Microsoft Windows XP-based computer that is localized for an East Asian language (838657)

SYMPTOMS

When you run the I-deas 10 program or the I-deas 11 program from UGS on a Microsoft Windows XP-based computer that is localized for an East Asian language, the program runs more slowly than you expect.

If you run the same program on a computer that is running an East Asian language version of Microsoft Windows 2000, or if you run the same program on an English version of Windows XP, the program runs as quickly as you expect.

Note The localizations with which you experience this problem include all the following languages:

Japanese
Chinese-Traditional
Chinese-Simplified
Korean

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required to install this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows XP Service Pack 1

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   10-May-2005  20:15  5.1.2600.1683   1,822,208  Acgenral.dll     
   10-May-2005  20:15  5.1.2600.1683     220,160  Acspecfc.dll     
   10-May-2005  20:17                     79,020  Apps.chm
   10-May-2005  20:15                  1,091,978  Sysmain.sdb

Windows XP Service Pack 2

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   10-May-2005  20:09                  1,195,550  Sysmain.sdb

MORE INFORMATION

This hotfix includes a shim that enables the I-deas 10 program and the I-deas 11 program to bypass the Uniscribe engine.

Note This shim works only with the UGS I-deas 10 program and the I-deas 11 program. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.