The Windows Components Wizard finish page stops responding during installation of DNS, DHCP, or WINS in Windows Server 2003 (838425)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition

SYMPTOMS

If your computer that is running Microsoft Windows Server 2003 has only dynamically assigned IP addresses, when you install a network service such as the Domain Name System (DNS) service, the Dynamic Host Configuration Protocol (DHCP) service, or the Windows Internet Name Service (WINS) through Add/Remove Windows Components in the Add or Remove Programs tool, you may receive a message that is similar to the following: This computer has at least one dynamically assigned IP address. For reliable Component Name operation, you should use only static IP addresses.
You will now have the option to change this dynamically assigned IP address. When the Local Area Connection Properties dialog box appears, it contains a list of the local area network (LAN) adapters that are installed in your computer.

If you click Configure, the LAN Adapter Name Properties dialog box appears and the Local Area Connection Properties dialog box disappears. If you click OK to close the LAN Adapter Name Properties dialog box, the finish page of the Windows Components wizard stops responding, and the network service installation process does not appear to have completed successfully.

Note This problem occurs only if you click Configure in the Local Area Connection Properties dialog box.

RESOLUTION

To close the finish page of the Windows Components wizard, use Task Manager to close the Windows Components Wizard.

You will notice that the network service has been installed successfully on your computer and that the service works correctly.

After you close the wizard, you can manually set the static IP address for a specific network adapter in the Local Area Connection Properties dialog box. To do this, follow these steps:
  1. Click Start, point to Settings, click Control Panel, and then double-click Network and Dial-up Connections.
  2. Right-click the network adapter, and then click Properties.
  3. Click Internet Protocol (TCP/IP), and then click Properties.
  4. Click Use the following IP address, and then type the static IP address in the IP address box.
  5. In the Subnet mask box, type the subnet mask.
  6. In the Default gateway box, type the default gateway information, and then click OK.
  7. Click OK.
  8. Close the Network and Dial-Up Connections window.

MORE INFORMATION

You may not experience the problem that the "Symptoms" section describes if you install network services such as DNS, DHCP, or WINS by using any one of the following options:
  • The Configure Your Server Wizard (CYS)
  • The Manage Your Server Wizard (MYS)
  • The Active Directory Installation Wizard (Dcpromo.exe)
  • The Optional Networking Components Wizard

    Note You can run the Optional Networking Components Wizard through the Advanced menu in the Network Connection folder.
When you install network services by using these options, the Wizard closes after the installation process has completed. The finish page does not appear.

REFERENCES

For additional information about how to install DNS, DHCP, and WINS, click the following article numbers to view the articles in the Microsoft Knowledge Base:

814591 HOW TO: Install and configure DNS Server in Windows Server 2003

323416 HOW TO: Install and configure a DHCP server in a workgroup in Windows Server 2003

Modification Type:MajorLast Reviewed:8/15/2006
Keywords:kbwinservsetup kbprb KB838425 kbAudITPRO kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.