You receive a Microsoft Internet Security and Acceleration "INVALID_TABLE" error message in Event Viewer when you shut down your computer (838370)


The information in this article applies to:

  • Microsoft Internet Security and Acceleration Server 2004, Standard Edition
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

You may receive a Microsoft Internet Security and Acceleration (ISA) 2004 error message that is similar to the following in the Microsoft Windows Server 2003 Event Viewer when you shut down your computer:
ERROR_INVALID_TABLE (0x65c)

ERROR_INVALID_DATA (0xd)

CAUSE

This problem may occur when the ISA server cache file is too large to shutdown in the time that Microsoft Windows Server 2003 permits.

WORKAROUND

To work around this problem, increase the timeout value of the WaitToKillServiceTimeout registry key.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To increase the timeout value, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type Regedit, and then click OK.
  3. In Registry Editor, expand the following folder:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

  4. Click Control, right-click WaitToKillServiceTimeout, and then click Modify in the right pane.

    Note The default value is 20000. The value 20000 is equivalent to 20 seconds.
  5. Increase the value to a number that is larger than 20000 to increase the timeout of the service.
  6. Save the registry setting.
  7. Quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Microsoft Internet Security and Acceleration Server 2004, visit the following Microsoft Web site.

http://www.microsoft.com/isaserver

Modification Type:MajorLast Reviewed:7/16/2004
Keywords:kberrmsg kbBug KB838370 kbAudEndUser kbAudITPRO
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