RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are
required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement
information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in coordinated
universal time (UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time Zone tab in
the Date and Time tool in Control Panel.
Windows Server 2003 64-Bit Edition
Date Time Version Size File name
--------------------------------------------------------------
19-Apr-2004 14:53 5.2.3790.163 597,504 Rdpdr.sys
12-Apr-2004 19:56 271 Branches.inf
19-Apr-2004 16:48 9,766 Kb838291.cat
19-Apr-2004 16:41 354 Updatebr.inf
19-Apr-2004 16:42 6,249 Update_rtmqfe.inf
Windows Server 2003 32-bit editions
Date Time Version Size File name
--------------------------------------------------------------
19-Apr-2004 17:42 5.2.3790.163 188,416 Rdpdr.sys
12-Apr-2004 22:56 271 Branches.inf
19-Apr-2004 19:48 9,766 Kb838291.cat
19-Apr-2004 19:37 354 Updatebr.inf
19-Apr-2004 19:37 5,987 Update_rtmqfe.inf