Actual Work submitted by a resource in Project Web Access appears incorrect after you synchronize in Project 2003 (838009)



The information in this article applies to:

  • Microsoft Office Project Professional 2003
  • Microsoft Office Project Standard 2003

SYMPTOMS

When a project manager selects Sync to Protected Actuals after a resource has pressed DELETE or BACKSPACE to remove Actual Work from their timesheet in Microsoft Project Web Access (PWA), the deleted actuals may be added back into the project plan during synchronization.

RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Microsoft Office 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Microsoft Office 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information

How to obtain the hotfix

This issue is fixed in the Microsoft Office Project 2003 Hotfix Package that is dated March 15, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

838026 Microsoft Project 2003 hotfix package: March 15, 2004

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 1.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbProject2003sp1fix kbOffice2003sp1fix kbOffice2003preSP1fix kbfix kbbug KB838009 kbAudITPRO kbAudEndUser