Incorrect version information is displayed on the Help menu and Microsoft Project Professional 2002 crashes when you save a project to Microsoft Project Server 2002 SP1 (837606)


The information in this article applies to:

  • Microsoft Project Server 2002
  • Microsoft Project Professional 2002

SYMPTOMS

When you use Microsoft Project Professional 2002 to connect to and to log on to Microsoft Project Server 2002 Service Pack 1 (SP1), you may experience the following symptoms:
  • When you click About Microsoft Project on the Help menu, the version information that appears is displayed incorrectly as "SP1" (without the quotation marks).
  • When you try to save a project to the server, Project Professional 2002 crashes.

CAUSE

This issue may occur if both of the following conditions are true:
  • Project Server 2002 and Project Professional 2002 are installed on the same computer.
  • You upgrade the installation of Project Server 2002 to Project Server 2002 SP1, but you do not upgrade the installation of Project Professional 2002 to Microsoft Project 2002 Service Pack 1 (SP1).
Because of file dependencies, the same version of Microsoft Project Server and Microsoft Project Professional must be installed on the computer. If Project Server 2002 and Project Professional 2002 are installed on the same computer, and you want to upgrade Project Server 2002 to Project Server 2002 SP1, you must also install Project 2002 SP1 to upgrade Project Professional 2002 to Project Professional 2002 SP1.

RESOLUTION

To resolve this issue, install Project 2002 SP1 to upgrade Project Professional 2002 to Project Professional 2002 SP1.

MORE INFORMATION

For additional information about Project 2002 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

830241 Description of Microsoft Project 2002 Service Pack 1

For additional information about Project Server 2002 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

830240 Description of Microsoft Project Server 2002 Service Pack 1

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbprb KB837606 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.