Some parts of your drawing are cut off when you print your Visio 2003 drawing to a printer that uses an HP PCL 3 printer driver (837233)
The information in this article applies to:
- Microsoft Office Visio Professional 2003
- Microsoft Office Visio Standard 2003
SYMPTOMSWhen you print your Microsoft Office Visio 2003 drawing, you
may find that your drawing does not print as expected. Some parts of the Visio
2003 drawing are cut off.CAUSEThis problem may occur if you print your Visio 2003 drawing
to a printer that uses a Hewlett-Packard (HP) PCL 3 print driver. To determine
if your printer is using a PCL 3 printer driver, see the documentation that is
included with your printer or contact your printer manufacturer. WORKAROUNDTo work around this problem, use one of the following
methods depending on your situation. Method 1: Use a different printerPrint your drawing to a printer that does not use an HP PCL 3
printer driver. Method 2: Configure print preferences and HP ZoomSmart settings Configure print preferences in Windows and HP ZoomSmart settings
in Visio. To do so, follow these steps:
- Configure print preferences in Microsoft Windows. To do so,
follow these steps:
- Click Start, and then click
Printers and Faxes.
- Right-click your printer, and then click
Printing Preferences.
- Under Paper Orientation, click the
paper orientation that you want.
- In the Paper Size box, specify the
size of the paper that you are printing, and then click
OK.
Note When you configure print preferences in Windows, the settings
that you configure are used for all subsequent print operations that you
perform. These settings apply to all the programs that you print documents
from. After you print your Visio 2003 drawing, you may want to restore the
print settings in Windows to the settings that were used before you changed the
settings.
- Configure HP ZoomSmart settings. To do so, follow these
steps:
- Start Visio 2003, and then open your
drawing.
- On the File menu, click
Print.
- In the Print dialog box, click
Properties.
- Click ZoomSmart, click Scale
to fit paper in device, and then click OK.
- Click OK two times.
Method 3: Embed your drawing in a Microsoft Word documentSave the Visio 2003 drawing or object as a .tif image or as a .bmp
image, insert the .tif image or the .bmp image to a Word document, and then
print the document. To do so, follow these steps:
- In your Visio 2003 drawing, select the objects that you
want to copy.
Note If you want to copy the whole drawing page, make sure that no
objects are selected in your Visio 2003 drawing. If you select objects in your
drawing, only those objects (and not the whole drawing) appear in the resulting
graphic file. - On the File menu, click Save
As.
- In the Save as type list, click
Tag Image File Format (*.tif) or click Windows Bitmap
(*.bmp; *.dib), and then click Save.
Note When you export a Visio 2003 drawing object by using the
Save As dialog box, an Output Options dialog
box may appear, where you can specify the settings that you want for the
exported file. The options that appear in the Output Options
dialog box depend on the graphic file format that you use. - Start Word (if it is not already started), and then open
your document.
- On the Insert menu, point to
Picture, and then click From File.
- Locate the .tif image or the .bmp image that you saved
earlier in step 3, and then click Insert.
- Save, and then print the document.
RESOLUTIONThis problem is corrected in Microsoft Office Visio 2003 Service Pack 1 (SP1).
To resolve this problem, obtain the latest service pack for Visio 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
873460 How to obtain the latest service pack for Visio 2003
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2003 Service Pack 1.
Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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Keywords: | kbpending kbBug KB837233 kbAudEndUser |
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