An HTTPS Web page does not download completely in Internet Explorer 5.5 (837209)


The information in this article applies to:

  • Microsoft Internet Explorer 5.5 SP2, when used with:
    • the operating system: Microsoft Windows 2000
    • the operating system: Microsoft Windows Millennium Edition
    • the operating system: Microsoft Windows NT 4.0
    • the operating system: Microsoft Windows 98 Second Edition
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 95

SYMPTOMS

When you try to connect to an HTTPS Web site in Microsoft Internet Explorer 5.5, the Web page may not completely download.

CAUSE

This problem may occur after you install Cumulative Security Update for Internet Explorer (MS04-004) that is also included in Microsoft Internet Explorer 5.5 Service Pack 2 (SP2), and the following conditions are true:
  • You have selected the Use HTTP 1.1 through proxy connections check box on the Advanced tab. (To locate this tab, click Tools, and then click Internet Options.)
  • You use a proxy server that uses NTLM authentication.
For additional information about Cumulative Security Update for Internet Explorer (MS04-004), click the following article number to view the article in the Microsoft Knowledge Base:

832894 MS04-004: Cumulative Security Update for Internet Explorer

RESOLUTION

To resolve this problem, install security update 867801 (MS04-025). For additional information about security update 867801, click the following article number to view the article in the Microsoft Knowledge Base:

867801 MS04-025: Cumulative security update for Internet Explorer

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version         Size     File name
   ----------------------------------------------------------
   03-Mar-2003  14:24  6.0.2800.1172    33,792  Ieuninst.exe     
   09-Oct-2003  14:04  6.0.2800.1271    27,136  Ieupdate.exe     
   23-Mar-2004  23:30                    5,192  Q837209.inf
   23-Mar-2004  23:30                    5,270  Q837209_d.inf
   23-Mar-2004  22:51  5.50.4939.2300  483,600  Wininet.dll
Note Because of file dependencies, this hotfix requires Internet Explorer 5 Service Pack 2.


WORKAROUND

To work around this problem, do not use the Use HTTP 1.1 through proxy connections setting. To view or change this setting, click Internet Options on the Tools menu, click the Advanced tab, and then scroll to the HTTP 1.1 settings section.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 5.5.
Modification Type:MinorLast Reviewed:11/1/2005
Keywords:kbHotfixServer kbQFE kbIE550PreSP3fix kbfix kbbug KB837209 kbAudEndUser kbAudITPRO
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