The Write Signature command in Disk Management writes a signature to all unsigned hard disks on a Windows 2000-based computer (837160)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

If you add an unsigned hard disk to a computer that is running Microsoft Windows 2000 and then start the Disk Management snap-in in Computer Management, the Write Signature and Upgrade Disk Wizard will start.

If you add two or more unsigned hard disks, cancel the Write Signature and Upgrade Disk Wizard when it appears, and then use the Write Signature command to write a signature to only one of the new unsigned hard disks, all the hard disks are signed. This problem occurs even if you have specified the hard disks that you want to sign.

To use the Write Signature command, right-click one of the unsigned hard disks, and then click Write Signature.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   19-Feb-2004  01:03  2195.6897.297.3   174,864  Dmdlgs.dll       
   19-Feb-2004  01:03  2195.6897.297.3   163,600  Dmdskmgr.dll

WORKAROUND

To work around this problem, do not cancel the Write Signature and Upgrade Disk Wizard. With the wizard, you can select the hard disks that you do want to write a signature to and the hard disks that you do not want to write a signature to. Only the hard disks that you specify to write a signature to will be signed.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:10/28/2005
Keywords:kbHotfixServer kbQFE kbwinservsetup kbStorageMgmt kbBug kbfix kbQFE kbWin2000preSP5fix KB837160 kbAudITPRO
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