MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.
For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671
Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537
Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 1 (SP1). However, Microsoft has not tested this
fix on Office XP SP1 to the same extent as on Office XP Service Pack 3
(SP3). If you install this hotfix on a computer with Office XP SP1
installed, some file conflicts may occur. Microsoft supports this
configuration, but Microsoft does not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is replaced by a later hotfix.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
842788
Description of the Outlook 2002 post-Service Pack 3 hotfix package: June 1, 2004
back to the topRegistry information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Download information:
Date Time Version Size File name
-----------------------------------------------------------------------
13-May-2004 17:26 5.0.2919.6304 7,213,088 Officexp-kb837007-enu.exe
Microsoft Windows Installer MSP file information:
Date Time Size File name
-----------------------------------------------------------------------
07-May-2004 07:23 7,258,112 Outlookff.msp (full-file/administrative)
07-May-2004 03:47 2,437,632 Outlookop.msp (optimized)
Date Time Size File name
-----------------------------------------------------------------------
07-May-2004 11:19 2,868,224 Olkintlff.msp (full-file/administrative)
07-May-2004 10:21 135,168 Olkintlop.msp (optimized)
After the hotfix is installed, the English version of this fix has the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------
18-Nov-2003 21:40 5.5.2657.79 813,840 Cdo.dll
19-Jun-2003 21:58 10.0.5417.0 133,696 Contab32.dll
08-Apr-2004 00:24 10.0.6711.0 80,584 Dlgsetp.dll
08-Apr-2004 00:24 10.0.6711.0 39,624 Dumpster.dll
05-May-2004 01:47 10.0.6713.0 113,352 Emablt32.dll
05-May-2004 01:47 10.0.6713.0 199,368 Emsabp32.dll
08-Apr-2004 00:24 10.0.6711.0 539,336 Emsmdb32.dll
13-Oct-2003 20:03 10.0.6308.0 129,592 Emsui32.dll
26-Apr-2004 17:27 10.0.6712.0 109,256 Envelope.dll
30-May-2003 16:08 10.0.5328.0 253,952 Exchcsp.dll
26-Apr-2004 17:27 10.0.6712.0 346,824 Exsec32.dll
09-Aug-2002 01:22 10.0.4406.0 137,800 Impmail.dll
17-Dec-2003 19:32 10.0.6515.0 854,728 Msmapi32.dll
17-Dec-2003 19:32 10.0.6515.0 535,240 Mspst32.dll
17-Dec-2003 19:32 10.0.6515.0 744,128 Outex.dll
17-Dec-2003 19:31 10.0.6515.0 56,008 Olkfstub.dll
08-Apr-2004 00:24 10.0.6711.0 543,424 Outlcm.dll
03-Dec-2003 22:54 10.0.6501.0 92,688 Outlctl.dll
05-May-2004 01:47 10.0.6713.0 6,331,080 Outllib.dll
08-Apr-2004 00:24 10.0.6711.0 1,977,032 Outllibr.dll
08-Apr-2004 00:24 10.0.6711.0 92,872 Outlmime.dll
05-May-2004 01:47 10.0.6713.0 47,816 Outlook.exe
08-Apr-2004 00:24 10.0.6711.0 129,728 Outlph.dll
08-Apr-2004 00:24 10.0.6711.0 47,816 Outlvbs.dll
25-Nov-2002 16:50 10.0.4721.0 47,688 Recall.dll
13-Oct-2003 20:04 10.0.6308.0 338,496 Pstprx32.dll
Important notes- When you install this hotfix, install both of the optimized MSPs files or both of the full-file MSPs files. For example, to install the optimized (client) versions of the hotfix, install both the Outlookop.msp file and the Olkintlop.msp file.
- For more information about how to install this hotfix, see the Readme.txt file that is included in the package.
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