When you use Custom Action Type 2 to run a second installer package, the second installer package may not always start in Windows XP (836485)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP 64-Bit Edition

SYMPTOMS

When you use Custom Action Type 2 instead of a nested installation to run a second Microsoft installer package, the second installer package may not always start in Microsoft Windows XP.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
32-bit file information
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   04-Feb-2004  00:53  5.1.2600.1340   1,897,472  Ntkrnlmp.exe     
   04-Feb-2004  00:53  5.1.2600.1340   1,953,024  Ntkrnlpa.exe     
   04-Feb-2004  00:53  5.1.2600.1340   1,925,632  Ntkrpamp.exe     
   05-Feb-2004  22:30  5.1.2600.1340   2,049,024  Ntoskrnl.exe     
64-bit file information
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   03-Feb-2004  20:53  5.1.2600.1340   5,829,376  Ntkrnlmp.exe     IA-64
   03-Feb-2004  20:53  5.1.2600.1340   5,772,800  Ntoskrnl.exe     IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows XP Service Pack 2.

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbBug kbfix kbQFE KB836485 kbAudEndUser