Shaded tables do not print correctly in Word 2002 (836132)


The information in this article applies to:

  • Microsoft Word 2002

SYMPTOMS

When you print a table that contains color or shading, you find that the printed copy is not colored or shaded correctly. For example, only some of the cells in the table are colored or are shaded.

CAUSE

This problem may occur with certain printers if you use a custom paper size. For example, this problem is known to occur with the following printers:
  • Xerox Document Centre 340
  • Xerox Document Centre 400
  • Cannon LBP-730 LIPS4

WORKAROUND

To work around this problem, reset the custom paper size setting to use a standard paper size. To do this, follow these steps:
  1. On the File menu, click Page Setup.
  2. Click the Paper tab. In the Paper size box, select a standard paper size.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Word 2002 post-Service Pack 3 Hotfix Package 830807. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

830807 Word 2002 post-Service Pack 3 hotfix package: May 5, 2004

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbOfficeXPpostSP3fix kbQFE kbfix kbBug KB836132 kbAudEndUser
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