RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
To
resolve this issue, use the hotfix for Knowledge Base article
819536. This article
includes the necessary code changes.
For additional information about changes
that improve performance when you create subkeys and values under the
HKEY_CURRENT_USER subtree, click the following article number to view the
article in the Microsoft Knowledge Base:
819536
Roaming profiles are not saved when a user logs off a Microsoft Windows 2000-based computer or a Microsoft Windows XP-based computer
A supported
hotfix is now available from Microsoft, but it is only intended to correct the
problem that is described in this article. Only apply it to systems that are
experiencing this specific problem. This hotfix may receive additional testing.
Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Windows XP service pack that contains
this hotfix.
To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the hotfix. For a complete list of Microsoft
Product Support Services phone numbers and information about support costs,
visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question. The English
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------
13-Jun-2003 11:09 5.1.2600.1234 81,408 Stdprov.dll