You cannot use Windows Messenger 5.0 to transfer files to another Windows Messenger client (836012)


The information in this article applies to:

  • Microsoft Windows XP Home Edition, when used with:
    • Microsoft Windows Messenger 5.0
  • Microsoft Windows XP Professional, when used with:
    • Microsoft Windows Messenger 5.0

SYMPTOMS

You may not be able to use Microsoft Windows Messenger 5.0 on a Microsoft Windows XP-based computer to transfer files to another Windows Messenger client. You may also experience problems with other features of Windows Messenger 5.0, such as the Whiteboard feature or the Application Sharing feature.

CAUSE

This problem may occur if the Windows XP-based computer has multiple network adapter bindings. For example, this problem occurs if the Windows XP-based computer has more than one physical network adapter. This problem may also occur if you install a program that configures virtual network adapters in Windows XP. For example, this problem may occur if you use VMWare on your Windows XP-based computer.

This problem occurs because Windows Messenger 5.0 initiates the file transfer through an IP address that is bound to a network adapter. This network adapter is not the Windows XP network adapter that initiated the Windows Messenger session.

RESOLUTION

Download information

The following file is available for download from the Microsoft Download Center:
DownloadDownload the 836012 package now. Release Date: 3/25/2004

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version       Size       File name
   ---------------------------------------------------------
   21-Jul-2001  21:14  5.0.2147.1       56,080  Cabinet.dll
   17-Aug-2001  18:57  4.0.1381.4      106,013  Imagehlp.dll
   18-Aug-2001  05:40                  951,808  Instmsi.msi
   17-Aug-2001  22:07  2.0.2600.0    1,991,168  Msi.dll
   21-Jul-2001  21:14                    1,116  Msi.inf
   18-Aug-2001  05:36  2.0.2600.0       63,488  Msiexec.exe
   18-Aug-2001  05:36  2.0.2600.0      304,640  Msihnd.dll
   17-Aug-2001  20:58  5.1.2600.0       50,688  Msiinst.exe
   17-Aug-2001  21:26                  134,164  Msimain.sdb
   18-Aug-2001  05:35  2.0.2600.0      847,872  Msimsg.dll
   18-Aug-2001  05:36  2.0.2600.0       39,936  Msisip.dll
   21-Jul-2001  21:14  3.10.337.0      167,936  Msls31.dll
   17-Aug-2001  18:57  1.97.324.0       28,746  Mspatcha.dll
   17-Aug-2001  18:57  5.30.23.1200    431,133  Riched20.dll
   18-Aug-2001  05:37  1.0.0.1          72,192  Sdbapiu.dll
   17-Aug-2001  18:57  5.0.2919.200     21,021  Shfolder.dll
   17-Aug-2001  18:57  1.325.2180.1    314,906  Usp10.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MajorLast Reviewed:6/30/2004
Keywords:kbfix kbbug KB836012 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.