Multiple references to the same Startup group may appear when Multilingual User Interface Pack (MUI) is installed in your computer and you are using the Folder Redirection Group Policy extension in Windows XP (836001)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

SYMPTOMS

When you log on to a Microsoft Windows XP-based computer that is joined to a Microsoft Windows 2000 domain or a Microsoft Windows Server 2003 domain, you may see multiple references to the same Startup group.

For example, if Dutch Multilingual User Interface Pack (MUI) is installed in your computer, you may see two Startup groups that are named Opstarten and Startup.

CAUSE

This problem occurs if the following conditions are true:
  • MUI is installed on your computer.
  • A Group Policy is applied to redirect the Start menu to a shared folder.
  • The user has a roaming profile.
This problem is caused by the Folder Redirection Group Policy extension in Windows. The Folder Redirection extension creates two versions of the same Startup folder. One folder is in its English form and one folder is in the localized form.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows XP, 32-Bit Edition
   Date         Time   Version        Size    File name
   ------------------------------------------------------
   02-Feb-2004  05:58  5.1.2600.1337  68,096  Fdeploy.dll
Windows XP, 64-Bit Edition
   Date         Time   Version        Size     File name     Platform  
   ------------------------------------------------------------------
   02-Feb-2004  05:51  5.1.2600.1337  203,776  Fdeploy.dll   IA-64
   02-Feb-2004  05:58  5.1.2600.1337   68,096  Wfdeploy.dll  x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

After you apply the hotfix, you may see both English and MUI language folders in the Start menu. To work around this issue, copy the local Start menu of the MUI user to the redirected folder destination share. This action pre-creates the redirected Start menu.

For more information about folder redirection, click the following article number to view the article in the Microsoft Knowledge Base:

232692 Folder Redirection feature in Windows

If you apply the Folder Redirection extension to a share, both MUI and English language folders may appear. We recommend that you also include the folder name in the path that is under the root folder of the share:

\\ServerName\ShareName\FolderName

To locate the Folder Redirection extension, locate the following locaton in the Group Policy object (GPO):

User Configuration\Windows Settings\Folder Redirection\FolderName

When you work in this scenario, we recommend that you also apply the fix that is described in the following Microsoft Knowledge Base article: For more information about the hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:

810334 Multiple Programs groups appear on the Start menu if you use Multilingual User Interface Pack and Folder Redirection in Windows XP

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about the standard terminolgy that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbtshoot kbWinXPsp2fix kbWinXPpreSP2fix kbfix kbbug KB836001 kbAudITPRO kbAudEndUser
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