SYMPTOMS
When you try to use Loadstate.exe to migrate user
settings, you receive the following error message:
Fatal
Error Only Administrators can run this tool.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
27-Feb-2004 19:05 5.1.2600.1359 26,624 Loadstate.exe
WORKAROUND
If you do not install the hotfix that is provided in the "Resolution" section, work around this problem by using USMT version 2.5. Note the following information about this version of USMT:
- You do not have to have administrative credentials.
- This
version is the recommended version to use when you migrate to Windows XP.
- This version is available on the
Microsoft Windows Server 2003 CD in the following folder:
- USMT 2.5 is also included in the Solution Accelerator for Business Desktop Deployment (BDD) download.
The following file is available for download from the Microsoft Download Center:
Download the Solution Accelerator for Business Desktop Deployment package now.