MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
To install this hotfix in a post Microsoft Office XP Service Pack
3 (SP3) environment:
- Install Office XP SP3.
For additional information about Office XP SP3,
click the following article number to view the article in the Microsoft
Knowledge Base: 832671
Description of Microsoft Office XP Service Pack 3
To install this hotfix in a post Microsoft Office XP Service
Pack 2 (SP2) environment:
- Install Office XP SP2.
For additional information about Office XP SP2,
click the following article number to view the article in the Microsoft
Knowledge Base: 325671
OFFXP: Overview of the Office XP Service Pack 2
- Install OfficeXP-KB835710-Initial-JPN.EXE before you
install Officexp-kb835710-jpn.exe. For more information about
OfficeXP-KB835710-Initial-JPN.EXE, see the "Hotfix file information" section of
this article.
Note If you do not install OfficeXP-KB835710-Initial-JPN.EXE before
you install Officexp-kb835710-jpn.exe in a Office XP SP2 environment the
installation will fail.
back to the topRestart information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later
hotfix.
back to the topRegistry information
You do not have to create or modify a registry key to use the
hotfix that is contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The Japanese version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------------------
20-Feb-2004 06:34 6.0.2800.1168 253,144 Officexp-kb835710-jpn.exe
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------
30-Aug-2002 05:09 6.0.2800.1106 91,136 Advpack.dll
04-Feb-2004 01:21 8.0.6203.0 364,600 Imjpcic.dll
09-Feb-2004 17:10 917 Office~1.inf
07-Jun-2000 13:43 4.71.704.0 2,272 W95inf16.dll
07-Jun-2000 13:43 4.71.16.0 4,608 W95inf32.dll
back to the topOfficeXP-KB835710-Initial-Jpn.exe
Note To install OfficeXP-KB835710-Jpn.exe in an Office XP SP2
environment, you must install OfficeXP-KB835710-Initial-Jpn.exe first.
The Japanese version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------------------------
02-Apr-2004 03:16 4.72.3110.0 3,386,296 Officexp-kb835710-initial-jpn.exe
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------------
10-Feb-1999 07:41 4.72.3612.1700 81,408 Advpack.dll
03-Sep-2003 03:13 8.0.5702.0 61,495 Cplexe.exe
03-Sep-2003 02:57 8.0.5702.0 49,152 Dicjp.dll
08-Sep-2003 18:58 2,911 Imeupd.inf
03-Sep-2003 03:03 8.0.5702.0 340,022 Imjp8.ime
04-Sep-2003 22:45 8.0.5704.0 790,583 Imjp8k.dll
03-Sep-2003 03:08 8.0.5702.0 364,600 Imjpcic.dll
03-Sep-2003 03:13 8.0.5702.0 499,768 Imjpcus.dll
03-Sep-2003 03:11 8.0.5702.0 65,536 Imjpdct.dll
03-Sep-2003 03:12 8.0.5702.0 278,528 Imjpdct.exe
03-Sep-2003 02:57 8.0.5702.0 2,760,759 Imjplm.dll
03-Sep-2003 17:33 8.0.5702.0 192,591 Imjpmig.exe
03-Sep-2003 03:15 8.0.5702.0 233,527 Imjprw.exe
03-Sep-2003 02:56 8.0.5702.0 45,112 Imjpuex.exe
03-Sep-2003 03:14 8.0.5702.0 258,104 Imjputy.exe
03-Sep-2003 02:56 8.0.5702.0 274,489 Imjputyc.dll
03-Sep-2003 02:57 8.0.5702.0 102,455 Imlang.dll
03-Sep-2003 03:17 8.0.5702.0 426,041 Voicepad.dll
03-Sep-2003 03:17 8.0.5702.0 53,248 Voicesub.dll
10-Feb-1999 07:41 4.71.704.0 2,272 W95inf16.dll
10-Feb-1999 07:41 4.71.16.0 4,608 W95inf32.dll
Note For more information about how to install this hotfix, see the
Readme.txt file that is included in the package.
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