MORE INFORMATION
Service pack information
This problem was first corrected in Office 2003 Service Pack 1.To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This hotfix may receive additional testing. Therefore,
if you are not severely affected by this problem, Microsoft recommends that you
wait for the next Microsoft Office 2003 service pack that contains this
hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
There are no prerequisites for this hotfix.
back to the topRestart information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later
hotfix.
back to the topRegistry information
You do not have to create or to modify any registry keys to
activate any hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Download information:
Date Time Version Size File name
-----------------------------------------------------------------------
29-Feb-2004 09:30 11.0.6127.0 2,315,496 Office2003-kb835709-glb.exe
Microsoft Windows Installer MSP file information:
Date Time Size File name
------------------------------------------------------------------------------
29-Feb-2004 09:17 3,339,776 Pub-fullfile-glb.msp (Full-File/Administrative)
29-Feb-2004 08:31 1,516,544 Pub-binary-glb.msp (Optimized)
After you install the hotfix, the global version of this fix
has the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------
04-Feb-2004 00:38 11.0.6127.0 5,679,296 Mspub.exe
back to the topAdditional notes
- For more information about how to install this hotfix, see
the Readme.txt file that the package contains.
- For more information about the differences between the two
MSP files, visit the following Microsoft Web site:
The third-party products that this
article discusses are manufactured by companies that are independent of
Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the
performance or reliability of these products.
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