Error "The file name is too long" occurs when you try to save an account in Microsoft Business Solutions CRM 1.2 (835293)
The information in this article applies to:
- Microsoft Business Solutions CRM Sales for Outlook, when used with:
- Microsoft CRM 1.2
SYMPTOMSIn Microsoft Business Solutions CRM 1.2, the "File name is too long" error occurs in the following conditions: - When you use Microsoft Business Solutions Sales for Outlook (the Outlook client) working offline and the client computer has a NetBIOS computer name that is 15 or more characters in length.
- When you use the Microsoft CRM Web application and the Microsoft CRM server has a NetBIOS computer name that is 15 or more characters in length.
Also, you cannot create new accounts, contact, or orders using the Outlook client offline. RESOLUTIONMicrosoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article: 904435 Update Rollup 2 is available for Microsoft CRM 1.2
| Modification Type: | Minor | Last Reviewed: | 9/8/2006 |
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| Keywords: | kbHotfixServer kbQFE kbMBSMigrate kberrmsg KB835293 kbAudEndUser kbAudITPRO |
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