SYMPTOMS
When hyperthreading is enabled on a computer with two physical processors, a Microsoft Commerce Server 2002 Standard Edition installation detects the processors as four processors. Because Commerce Server 2002 Standard Edition only supports two processors, you may receive the following error message when you try to access a Commerce Web site:
Configuration object failed to initialize because Commerce Server Standard Edition supports a maximum of two processors (CPUs)
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------------------------------------------------
23-Jan-2004 05:01 4.5.3353.0 291,196 Cs45_ca.dll
23-Jan-2004 05:01 4.5.0.3353 303,177 Mscscfg.dll
23-Jan-2004 05:10 4.5.3353.0 102,400 Microsoft.commerceserver.interop.configuration.mscscfg.dll
Note After you apply the hotfix, you must use the Global Assembly Cache Tool (Gacutil.exe) to manually register the Microsoft .NET Framework assembly in the Global Assembly Cache (GAC).
To register the assembly, type the following command at a command prompt, and then press
ENTER:
gacutil /i Microsoft.commerceserver.interop.configuration.mscscfg.dll