Information is missing in messages when OWA users in Exchange 2000 reply to a message several times (835259)
The information in this article applies to:
- Microsoft Exchange 2000 Server
- Microsoft Exchange 2000 Enterprise Server
SYMPTOMSWhen you use Microsoft Outlook Web Access (OWA) in Microsoft Exchange 2000 Server, information that is contained in a message is either missing, or OWA does not display the information correctly. This problem occurs when you do the following: - You use OWA to send a message to a recipient who also uses OWA.
- Both you and the recipient reply to the same message several times.
You may experience one or more of the following symptoms: - The contents of the Subject box of the message are missing.
- The sender of the message is missing from the From box of the message.
- The body of the message is missing.
CAUSEThis problem may occur if all the following conditions are true: - Both you and the recipient of the message use OWA.
- Both you and the recipient reply to the same message several times. For example, this problem may occur if the message contains 10 or more replies where you replied to the message from the recipient, and the recipient replied to the message from you.
- The version of the Store.exe file that is installed on the server is later than 6472.0
In this situation, the References part of the message header is larger than 1,024 bytes. Therefore, Exchange 2000 incorrectly processes the carriage return/line feed (CR/LF) characters and the tab characters that are located in the References part of the message header. RESOLUTIONTo resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870540
Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup
Component: OWA
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
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09-Mar-2004 08:59 6.0.6575.0 3,919,872 Cdoex.dll
09-Mar-2004 08:51 6.0.6575.0 856,064 Davex.dll
09-Mar-2004 08:51 6.0.6575.0 53,248 Davexpc.dll
09-Mar-2004 08:46 6.0.6575.0 131,072 Drviis.dll
09-Mar-2004 08:47 6.0.6575.0 577,536 Dsaccess.dll
09-Mar-2004 07:57 6.0.6575.0 184,320 Dscmsg.dll
09-Mar-2004 07:58 6.0.6575.0 962,560 Emsmdb32.dll
09-Mar-2004 08:49 6.0.6575.0 2,183,168 Ese.dll
09-Mar-2004 08:49 6.0.6575.0 40,960 Eseperf.dll
09-Mar-2004 08:59 6.0.6575.0 3,579,904 Excdo.dll
09-Mar-2004 08:46 6.0.6575.0 94,208 Eximap4.dll
09-Mar-2004 08:47 6.0.6575.0 262,144 Exmime.dll
09-Mar-2004 07:32 6.0.6575.0 176,128 Exnntp.dll
09-Mar-2004 08:51 6.0.6575.0 143,360 Exodbesh.dll
09-Mar-2004 08:51 6.0.6575.0 57,344 Exodbpc.dll
09-Mar-2004 08:51 6.0.6575.0 200,704 Exodbprx.dll
09-Mar-2004 08:51 6.0.6575.0 2,179,072 Exoledb.dll
09-Mar-2004 08:44 6.0.6575.0 81,920 Exosal.dll
09-Mar-2004 08:46 6.0.6575.0 32,768 Expop3.dll
09-Mar-2004 08:47 6.0.6575.0 32,768 Exproto.dll
09-Mar-2004 08:51 6.0.6575.0 307,200 Exprox.dll
09-Mar-2004 08:51 6.0.6575.0 331,776 Exsmtp.dll
09-Mar-2004 08:00 6.0.6575.0 675,840 Exwform.dll
09-Mar-2004 07:33 6.0.6575.0 180,224 Exwin32.dll
09-Mar-2004 07:59 6.0.6575.0 40,960 Febecfg.dll
09-Mar-2004 08:46 6.0.6575.0 32,768 Iisif.dll
09-Mar-2004 08:47 6.0.6575.0 135,168 Iisproto.dll
09-Mar-2004 08:47 6.0.6575.0 61,440 Imap4be.dll
09-Mar-2004 08:03 6.0.6575.0 319,488 Imap4evt.dll
09-Mar-2004 08:01 6.0.6575.0 126,976 Imap4fe.dll
09-Mar-2004 08:46 6.0.6575.0 126,976 Imap4svc.dll
09-Mar-2004 08:47 6.0.6575.0 40,960 Jcb.dll
09-Mar-2004 07:32 6.0.6575.0 49,152 Mdbevent.dll
09-Mar-2004 07:53 6.0.6575.0 2,293,760 Mdbmsg.dll
09-Mar-2004 07:34 6.0.6575.0 32,768 Mdbrole.dll
09-Mar-2004 07:58 6.0.6575.0 917,504 Mdbsz.dll
09-Mar-2004 08:47 6.0.6575.0 24,576 Mdbtask.dll
09-Mar-2004 07:31 6.0.6575.0 151,552 Nntpex.dll
09-Mar-2004 08:42 6.0.6575.0 94,208 Peexch50.dll
09-Mar-2004 08:44 6.0.6575.0 413,696 Phatcat.dll
09-Mar-2004 08:46 6.0.6575.0 36,864 Pop3be.dll
09-Mar-2004 08:03 6.0.6575.0 303,104 Pop3evt.dll
09-Mar-2004 08:02 6.0.6575.0 24,576 Pop3fe.dll
09-Mar-2004 08:44 6.0.6575.0 73,728 Pop3svc.dll
09-Mar-2004 08:03 6.0.6575.0 163,840 Protomsg.dll
09-Mar-2004 08:47 6.0.6575.0 532,480 Reapi.dll
09-Mar-2004 08:00 6.0.6575.0 3,735,552 Wmtemplates.dll
09-Mar-2004 07:58 6.0.6575.0 143,360 Exschema.exe
09-Mar-2004 08:46 6.0.6575.0 4,677,632 Store.exe
17-Feb-2004 01:08 12,720 Ctrl_calendarview20.htc
17-Feb-2004 01:13 6,991 Eseperf.hxx
09-Mar-2004 08:49 391,634 Eseperf.ini
17-Feb-2004 01:08 91,631 Ctrl_calendarview20.js Because of file dependencies, this hotfix requires Microsoft
Exchange 2000 Server Service Pack 3 (SP3).
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378
How to obtain the latest Exchange 2000 Server service pack
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Minor | Last Reviewed: | 2/2/2006 |
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| Keywords: | kbHotfixServer kbQFE kbQFE kbfix kbExchange2000preSP4fix kbbug KB835259 kbAudEndUser |
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