A USB printer that is connected to a USB 2.0 PC card adapter does not work (834999)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

SYMPTOMS

When you try to print to a USB 2.0 printer that is connected to your computer through a USB 2.0 PC card adapter, your print job may not print, and you may not receive an error message.

CAUSE

This issue may occur if you are using the Ricoh USB 2.0 PC card adapter.

WORKAROUND

To work around this issue, disable the USB enhanced host controller.

Note When you disable the USB enhanced host controller, you lose USB 2.0 functionality, and you have USB 1.1 functionality.

To disable the USB enhanced host controller, follow these steps:
  1. Right-click My Computer, and then click Manage.
  2. Under Computer Management (Local), click Device Manager.
  3. In the right pane, expand Universal Serial Bus controllers.
  4. Right-click the USB enhanced host controller, and then click Disable.

    Note The name of your enhanced host controller may vary.
  5. When you receive the confirmation message, click Yes.
  6. Close Device Manager.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:2/17/2004
Keywords:kbprb KB834999
©2004 Microsoft Corporation. All rights reserved.