BUG: Commerce Server Performance Counters CS2002: Pipelines may not be available after an upgrade (834779)



The information in this article applies to:

  • Microsoft Commerce Server 2002
  • Microsoft Commerce Server 2002 SP2
  • Microsoft Commerce Server 2002 SP1

SYMPTOMS

After you upgrade an existing French version of a Microsoft Commerce Server 2000 to Commerce Server 2002, you may notice that the Commerce Server Performance Counters CS2002: Pipelines are unavailable and that an Event ID 4106 may be logged in the application event log.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size    File name
   --------------------------------------------------------
   30-Jan-2004  19:16  4.5.3354.0  53,753  Pipelineperf.dll

Modification Type:MinorLast Reviewed:10/5/2005
Keywords:kbBug kbCommServ2002preSp3fix kbQFE kbfix KB834779 kbAudDeveloper