MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Microsoft
Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have
Office XP SP3 installed.
For
additional information about Office XP SP3, click the following article number
to view the article in the Microsoft Knowledge Base: 832671
Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft
Windows Installer 2.0 or later.
For additional information about the Windows Installer
requirement, click the following article number to view the article in the
Microsoft Knowledge Base: 330537
OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 2 (SP2). However, we have not tested this fix on Office XP SP2 to the same extent as on Microsoft Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix replacement information
This hotfix is replaced by a later hotfix.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
841541
Description of the Outlook 2002 post-Service Pack 3 hotfix package: May 14, 2004
back to the topRegistry information
You do not have to create or modify any registry keys to use any
hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
-----------------------------------------------------------------------
07-May-2004 07:23 7,258,112 Outlookff.msp (Full-File/Administrative)
07-May-2004 03:47 2,437,632 Outlookop.msp (Optimized)
Date Time Size File name
------------------------------------------------------------------------
12-May-2004 03:51 5,910,528 Riched20ff.msp (Full-File/Administrative)
12-May-2004 01:56 2,954,752 Riched20op.msp (Optimized)
After you install the hotfix, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------------
08-Apr-2004 00:24 10.0.6711.0 80,584 Dlgsetp.dll
08-Apr-2004 00:24 10.0.6711.0 39,624 Dumpster.dll
26-Apr-2004 17:27 10.0.6712.0 109,256 Envelope.dll
30-May-2003 16:08 10.0.5328.0 253,952 Exchcsp.dll
26-Apr-2004 17:27 10.0.6712.0 346,824 Exsec32.dll
09-Aug-2002 01:22 10.0.4406.0 137,800 Impmail.dll
08-Apr-2004 00:24 10.0.6711.0 543,424 Outlcm.dll
03-Dec-2003 22:54 10.0.6501.0 92,688 Outlctl.dll
05-May-2004 01:47 10.0.6713.0 6,331,080 Outllib.dll
08-Apr-2004 00:24 10.0.6711.0 92,872 Outlmime.dll
05-May-2004 01:47 10.0.6713.0 47,816 Outlook.exe
08-Apr-2004 00:24 10.0.6711.0 129,728 Outlph.dll
08-Apr-2004 00:24 10.0.6711.0 47,816 Outlvbs.dll
25-Nov-2002 16:50 10.0.4721.0 47,688 Recall.dll
24-Oct-2003 20:28 5.40.11.2214 507,904 Riched20.dll
Important notes- To install the complete hotfix, you must install both .msp
files. For example, if you install the optimized hotfix package, you must
install both the Outlookop.msp file and the Riched20op.msp file.
- For more information about installing this hotfix, see the
Readme.txt file that is included in the package.
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