Description of the Excel 2002 post-Service Pack 3 hotfix package: May 6, 2004 (834713)


The information in this article applies to:

  • Microsoft Excel 2002
  • Microsoft Graph 2002

SUMMARY

Microsoft has released the Excel 2002 post-Service Pack 3 hotfix package for Microsoft Excel 2002. This article describes the following items about the hotfix package:

  • Issues that are fixed by the hotfix package
  • Prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes that are included in the hotfix package
  • The files that are contained in the hotfix package

Article contents

INTRODUCTION

This article describes the Microsoft Excel 2002 issues that are fixed in the Excel 2002 post-Service Pack 3 hotfix package that is dated May 6, 2004. Additionally, this hotfix package includes an update to Microsoft Graph 2002.

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Issues that are fixed in the hotfix package

The following issues are fixed in this hotfix package, but were not previously documented in a Microsoft Knowledge Base article:
  • When you click a hyperlink in an embedded Microsoft Excel workbook, Excel generates the following error message and does not select the range that is indicated by the hyperlink:
    An Unexpected Error Has Occurred
    This issue occurs when you embed either a new or an existing Excel workbook. The issue does not occur when you link to an existing workbook.

    For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

    231840 BUG: Hyperlinks in embedded Excel workbook do not work


  • If you run a custom Excel 2002 program in a Terminal Services session by using a batch file and then lock your computer, you may receive the following error message when you unlock your computer and your program may stop responding:
    Not enough system resources to display completely.
  • When you try to save changes to your Excel 2002 workbook, you may receive a sharing violation error message. If you click to either lose all changes or you click to save the workbook with a different file name, the temporary AutoRecover file is not deleted from the \tmp folder.
  • When you click Show All in a workbook that has an AutoFilter applied, Excel may quit unexpectedly and you receive the following error message:
    Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.
    If you view the details of the error message, you receive an error signature that is similar to the following:
    AppName    AppVer       ModName    ModVer       Offset
--------------------------------------------------------
Excel.exe  10.0.5815.0  Excel.exe  10.0.5815.0  001918bb
  • When you run a custom program that opens a workbook that is created from a template that has a long file name (for example, a file name that contains 51 or more characters), you receive the following error message:
    Error 1004. The operation failed.
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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

  • The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

    For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is replaced by a later hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

841366 Description of the Excel 2002 post-Service Pack 3 hotfix package: May 13, 2004

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Registry information

You do not have to create or to modify any registry keys to use any hotfixes that are contained in this package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size        File name
   ----------------------------------------------------------------------
   06-May-2004  21:12  16,572,416  Excelff.msp (full-file/administrative)
   06-May-2004  20:00   2,424,320  Excelop.msp (optimized)

   Date         Time   Size       File name
   ---------------------------------------------------------------------
   05-May-2004  15:47  5,572,096  Graphff.msp (full-file/administrative)
   05-May-2004  14:16  2,620,928  Graphop.msp (optimized)
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:
   Date         Time   Version      Size       File name
   -----------------------------------------------------
   05-May-2004  01:47  10.0.6713.0  9,190,080  Excel.exe

   Date         Time   Version      Size       File name
   -----------------------------------------------------
   05-May-2004  01:47  10.0.6713.0  2,144,960  Graph.exe
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbOfficeXPpostSP3fix kberrmsg kbQFE kbfix kbHotfixRollup KB834713 kbAudEndUser kbAudITPRO
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