RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
Note
Before you apply the hotfix that is described in this article, apply the Wireless Update Rollup Package for Windows XP. If the Wireless Update Rollup Package for Windows XP resolves the problem, you do not have to apply the hotfix.
For additional information about how to obtain the Wireless Update Rollup Package for Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
826942
Wireless update rollup package for Windows XP is available
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
03-Mar-2004 01:29 5.1.2600.1351 103,936 Dhcpcsvc.dll
03-Mar-2004 00:14 5.1.2600.1331 168,192 Ndis.sys
10-Jan-2004 13:33 5.1.2600.1331 12,416 Ndisuio.sys
03-Mar-2004 01:29 5.1.2600.1331 1,630,720 Netshell.dll
10-Jan-2004 13:34 5.1.2600.1331 84,864 Nwlnkipx.sys
03-Mar-2004 01:29 5.1.2600.1335 57,344 Wzcdlg.dll
03-Mar-2004 01:29 5.1.2600.1335 31,232 Wzcsapi.dll
03-Mar-2004 01:29 5.1.2600.1335 282,112 Wzcsvc.dll
02-Mar-2004 00:57 5.1.2600.1359 593,408 Xpsp2res.dll