Network users may experience extended logon times in Windows 2000 (834519)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

Your network user accounts may take a long time to log on to the network, especially if your network has several trusted domains.

Additionally, user rights assignments may not work as expected. On affected client computers, the event log may contain the following entry:Event Type: Warning
Event Source: SceCli
Event Category: None
Event ID: 1202
Date: <MM/DD/YYYY>
Time: <HH:MM:SS AM|PM>
User: N/A
Computer: %<ComputerName>%
Description: Security policies are propagated with warning. <ErrorCode>: No mapping between account names and security IDs was done. Please look for more details in TroubleShooting section in Security Help. For more information about troubleshooting SceCli 1202 events, click the following article number to view the article in the Microsoft Knowledge Base:

324383 Troubleshooting SceCli 1202 events

Check the Gpttmpl.inf file to verify user rights settings. The Gpttmpl.inf file is located in the following Group Policy folder, where the default path for the Sysvol folder is %SystemRoot%\Sysvol:

Sysvol_Path\Sysvol\Domain_Name\Policies\{6AC1786C-016F-11D2-945F-00C04fB984F9}\Computer_Name\Microsoft\Windows NT\SecEdit

The GUID entry in the Gpttmpl.inf file will be similar to the following, where user right is a user right such as SeBackupPrivilege or SeInteractiveLogonRight:

user right = Account Operators,Server Operators,Print Operators

The operator accounts in this entry are only examples. This problem may occur with any one of the following groups in the Windows 2000 Active Directory built-in container:
  • Account operators
  • Administrators
  • Backup operators
  • Guests
  • Pre-Windows 2000 Compatible Access
  • Print operators
  • Replicator
  • Server operators
  • Users

CAUSE

When Windows saves the Gpttmpl.inf file, the accounts that are listed in the "Symptoms" section of this article are not saved to the policy using the security identifier (SID). Instead, the Gpttmpl.inf file has the account names in the Group Policy user interface (UI) section.

Client computers experience this problem if one or more of the following conditions are true:
  • An account does not exist on domain members.
  • The SAM account name of an account differs from the name in the domain. This also applies to clients that are running the Multilingual User Interface Pack (MUI) with a different default language.
  • The SAM account name of an account was renamed on the clients.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   26-Jan-2004  18:21  5.0.2195.6890     124,688  Adsldp.dll       
   26-Jan-2004  18:21  5.0.2195.6890     132,368  Adsldpc.dll      
   26-Jan-2004  18:21  5.0.2195.6890      63,760  Adsmsext.dll     
   26-Jan-2004  18:21  5.0.2195.6876     381,712  Advapi32.dll     
   26-Jan-2004  18:21  5.0.2195.6866      69,904  Browser.dll      
   26-Jan-2004  18:21  5.0.2195.6824     136,464  Dnsapi.dll       
   26-Jan-2004  18:21  5.0.2195.6876      96,528  Dnsrslvr.dll     
   26-Jan-2004  18:21  5.0.2195.6883      47,376  Eventlog.dll     
   26-Jan-2004  18:21  5.0.2195.6890     148,240  Kdcsvc.dll       
   08-Dec-2003  23:28  5.0.2195.6881     206,096  Kerberos.dll     
   21-Sep-2003  00:32  5.0.2195.6824      71,888  Ksecdd.sys
   08-Dec-2003  23:30  5.0.2195.6881      33,552  Lsass.exe        
   17-Oct-2003  00:33  5.0.2195.6866     114,960  Msv1_0.dll       
   26-Jan-2004  18:21  5.0.2195.6893     307,984  Netapi32.dll     
   26-Jan-2004  18:21  5.0.2195.6891     361,744  Netlogon.dll     
   26-Jan-2004  18:21  5.0.2195.6894     931,600  Ntdsa.dll        
   26-Jan-2004  18:21  5.0.2195.6890     392,464  Samsrv.dll       
   26-Jan-2004  18:21  5.0.2195.6893     114,448  Scecli.dll       
   26-Jan-2004  18:21  5.0.2195.6893     260,368  Scesrv.dll       
   09-Jan-2004  01:41  5.0.2195.6888   5,854,720  Sp3res.dll       
   26-Jan-2004  18:21  5.0.2195.6824      48,912  W32time.dll      
   21-Sep-2003  00:32  5.0.2195.6824      57,104  W32tm.exe        
   26-Jan-2004  18:21  5.0.2195.6869     126,224  Wldap32.dll
hNote This hotfix does not change the account names of the SIDs in the affected policies. To correct the policy .inf files, you must make a change to the security settings of the affected group policies on the domain controller that is running the hotfix. Then, the .inf files will be written back to SYSVOL with the SIDs.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

When you install this hotfix, generic accounts are preserved as SIDs in the policy. Built-in accounts behave differently. The following accounts appear as SIDs and are also stored as follows:
  • *S-1-5-32-548 (Account Operators)
  • *S-1-5-32-549 (System Operators)
  • *S-1-5-32-550 (Print Operators)
This behavior occurs because the accounts do not exist on the member computer and cannot be resolved. The SID still indicates that it is a built-in account that is resolved locally. These accounts are written back to the policy as SIDs and do not cause a problem.

The following accounts are loaded as SIDs from the policy but are stored as strings in the computer language:
  • Administrators
  • Backup Operators
  • Guests
  • Pre-Windows 2000 Compatible Access
  • Replicator
  • Users
These SIDs are known on the member computer, but the language mappings cannot be performed correctly with the current design of Windows XP.

When you add accounts to a policy, the following accounts are stored as the English equivalent if the computer and the user language do not match:
  • Account Operators
  • Administrators
  • ANONYMOUS LOGON
  • Authenticated Users
  • Backup Operators
  • CREATOR GROUP
  • CREATOR OWNER
  • ENTERPRISE DOMAIN CONTROLLERS
  • Everyone
  • Guests
  • INTERACTIVE
  • NETWORK
  • Pre-Windows 2000 Compatible Access
  • Print Operators
  • Replicator
  • RESTRICTED
  • SELF
  • Server Operators
  • SERVICE
  • Users
This behavior is a limitation of the object picker.

Many of the accounts that have issues that are listed in this article are primarily used in the Default Domain Controller policy. We recommend that you change this policy only when you are working on a domain controller through Terminal Services and not when you are running MUI.

Other accounts have limited or no use in user rights assignment for domain members. We recommend that you use global groups or user accounts to grant user rights. These accounts do not have the problem when they are stored under their names.

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MajorLast Reviewed:2/7/2006
Keywords:kbHotfixServer kbBug kbfix kbQFE kbWin2000preSP5fix KB834519 kbAudITPRO
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