SYMPTOMS
When you try to open a compressed (.zip) folder that has been inserted into a Microsoft Word document or a WordPad document, you may receive the following error message:
The Compressed (zipped) Folder is invalid or corrupted.
If Word has a security level setting of medium or high, you will receive the following warning message when you try to open the compressed folder:
You are about to activate an embedded object that may contain viruses or be otherwise harmful to your computer. It is important to be certain that it is from a trustworthy source. Do you want to continue?
If you click
Yes, you then receive the error message that is listed earlier in this article.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP
Date Time Version Size File name
-----------------------------------------------------------
01-Apr-2004 01:29 6.0.2800.1500 1,022,976 Browseui.dll
04-Mar-2004 22:46 5.1.2600.1361 53,760 Packager.exe
01-Apr-2004 01:29 6.0.2800.1501 1,345,536 Shdocvw.dll
Windows XP 64-Bit Edition
Date Time Version Size File name Platform
----------------------------------------------------------------------
01-Apr-2004 01:25 6.0.2800.1500 2,857,984 Browseui.dll IA-64
04-Mar-2004 22:59 5.1.2600.1361 164,864 Packager.exe IA-64
01-Apr-2004 01:25 6.0.2800.1501 3,654,144 Shdocvw.dll IA-64
01-Apr-2004 01:29 6.0.2800.1500 1,022,976 Wbrowseui.dll x86
04-Mar-2004 22:46 5.1.2600.1361 53,760 Wpackager.exe x86
01-Apr-2004 01:29 6.0.2800.1501 1,345,536 Wshdocvw.dll x86